Business Administration Apprenticeship
D & G CARE LTD
SPRINGHEAD (OL4 4TZ)
Closes in 24 days (Friday 17 October 2025 at 11:59pm)
Posted on 22 September 2025
Contents
Summary
The postholder will provide routine general clerical and administrative duties across our business.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
8.30am - 5pm.
40 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The learner will be assisting with:-
- General office admin duties, which will include answering the telephone, dealing with customers and care staff.
- There will be the upkeep of the paperwork to assist with, this may be preparing care and support plans, archiving old customers and keeping their records up to date.
- The learner will also be required to help with our auditing and monitoring of the business and planning strategies for improvement, where necessary.
Where you'll work
UNIT 7A
COUNTY END BUSINESS CENTRE
JACKSON STREET
SPRINGHEAD
OL4 4TZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OLDHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Off-the-job training will take place at Oldham College one day a week.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
Other requirements
We are a diverse and inclusive workplace for all candidates. Ideally, an interest in the care sector would be beneficial for the candidate.
About this employer
Caremark Oldham are a domiciliary care company supporting customers in the Oldham area. We support with various care needs and strive to ensure the highest standards of care are delivered at all times. We are a small office team with 6 office staff and around 50 care and support staff who work out in the field.
https://www.caremark.co.uk/locations/oldham/ (opens in new tab)
After this apprenticeship
Progression within the company could lead to care coordinator/field care supervisor roles or experience to progress into management eventually.
Ask a question
The contact for this apprenticeship is:
THE OLDHAM COLLEGE
Deborah Wynn
deborah.wynn@oldham.ac.uk
0161 785 3586
The reference code for this apprenticeship is VAC1000343218.
Apply now
Closes in 24 days (Friday 17 October 2025 at 11:59pm)
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