Apprentice Teleales Executive
GGS Utilities
Solihull (B90 2EL)
Closes on Saturday 15 November 2025
Posted on 29 September 2025
Contents
Summary
Kickstart your sales career with GGS Utilities! Learn to sell energy and telecoms solutions to UK businesses, master lead generation and customer service, and earn while you learn. Join a fast-paced, supportive team, gain real experience, and unlock long-term career growth with training, mentoring, and clear progression opportunities.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Sales executive (level 4)
- Hours
-
Weekly Schedule (37 Hours).
Monday to Friday (7.4 hours/day).
Start Time: 9:00 AM.
Finish Time: 4:24 PM.
Breaks: 30-minute lunch break daily.
37 hours a week
- Start date
-
Saturday 3 January 2026
- Duration
-
1 year 6 months
- Positions available
-
3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
🔹 Core Responsibilities:
Lead Generation: Identify and contact potential business clients through calls, emails, and online platforms.
Client Outreach: Make outbound calls to introduce GGS Utilities’ energy and telecoms services.
Sales Presentations: Explain product benefits, pricing, and contract terms clearly and persuasively.
Needs Assessment: Understand client requirements and recommend suitable energy and telecoms solutions.
Quote Preparation: Generate accurate quotes based on client usage and preferences.
Follow-Ups: Maintain regular contact with prospects to close deals and build relationships.
CRM Management: Update client records, track interactions, and manage sales pipelines using CRM software.
Target Achievement: Work towards individual and team sales targets and KPIs.
Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes.
Customer Support: Handle queries, resolve issues, and ensure client satisfaction post-sale.
Where you'll work
The Exchange
26 Haslucks Green Road, Shirley
Solihull
B90 2EL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HIT TRAINING LTD
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
At GGS Office.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
GGS Utilities is a UK-based brokerage specialising in helping businesses reduce costs on essential services such as energy, water, and telecoms. We work closely with a wide network of suppliers to offer competitive rates and tailored solutions that meet the unique needs of each client. Our mission is to simplify the process of switching and managing utilities, saving businesses time and money while ensuring they receive reliable service. Whether it's securing better energy tariffs, streamlining telecoms systems, or managing water contracts, GGS Utilities provides expert guidance and dedicated support every step of the way. We pride ourselves on our transparent approach, customer-first mindset, and commitment to long-term relationships. Our team is made up of passionate professionals who are driven by results and focused on delivering value. As a growing company, we’re also investing in the next generation of talent through our apprenticeship programmes, offering hands-on experience, structured training, and clear career progression in a fast-paced and rewarding environment.
After this apprenticeship
Career Progression Path
1. Senior Sales Executive
With proven performance and experience, you can progress to a senior role. This includes handling larger accounts, mentoring junior staff, and contributing to strategy and campaign planning.
2. Team Leader / Sales Supervisor
Lead a small team of sales agents, oversee daily operations, support training, and help drive team performance. You’ll also assist in the recruitment and onboarding of new apprentices or staff.
3. Sales Manager
Manage multiple teams, set targets, analyse performance data, and work closely with directors to shape sales strategy across energy and telecoms services.
4. Business Development or Account Manager
Specialise in building long-term relationships with high-value clients, identifying new business opportunities, and expanding service offerings.
5. Operations or Regional Manager (Long-Term)
Oversee broader business functions, including sales, customer service, and compliance across multiple regions or departments.
Ask a question
The contact for this apprenticeship is:
HIT TRAINING LTD
The reference code for this apprenticeship is VAC1000343088.
Apply now
Closes on Saturday 15 November 2025
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