Logistics and Supply Chain Apprentice

NTT UNITED KINGDOM LIMITED

Runcorn (WA7 1SQ)

Closes in 10 days (Monday 6 October 2025 at 11:59pm)

Posted on 25 September 2025


Summary

As a Logistics and Supply Chain Apprentice, you will play a vital role in supporting the logistics team to ensure the smooth and efficient shipment of products.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Salary includes an entitlement of 25 days holiday.

Training course
Business administrator (level 3)
Hours
The apprentice will work 37.5 hours each week, across Monday to Friday, working hours TBC.

37 hours 30 minutes a week

Start date

Monday 13 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will gain hands-on experience in supply chain operations, vendor coordination, inventory management, and administrative processes, contributing to the overall success of the logistics function.

Key Roles and Responsibilities:

Shipment Coordination:

  • Manage aspects of the logistics process to ensure successful shipment of products
  • Monitor and maintain the Sales Logistics inbox, ensuring all enquiries are actioned and filed within agreed KPI timeframes
  • Contact suppliers under the guidance of the Senior Logistics Coordinator to book/allocate jobs and update the Live Console with full supplier and contact information

Vendor and Client Interaction:

  • Liaise with suppliers for updates on collection/delivery status and communicate any issues to colleagues and customers
  • Review supplier PODs to ensure quality and compliance with business T&Cs; follow up on unsatisfactory PODs
  • Chase outstanding purchase orders and escalate issues to the Senior Logistics Coordinator

Administrative Support:

  • File documents, track orders, and enter data into relevant software systems
  • Ensure all shipping documentation is accurate and complete
  • Support internal requirements and maintain client satisfaction

Inventory Management:

  • Monitor warehouse capacity and report on all sales stock SLOCS, aged stock, excess stock, credit, scrap, write-offs, and potential 3PL inventory
  • Conduct monthly and quarterly stock checks, reporting and resolving discrepancies

Process Improvement:

  • Contribute to the improvement of internal logistics processes and systems
  • Support the implementation of supply chain procedures from delivery coordination to documentation management

Team Collaboration:

  • Work collaboratively with the Logistics Manager and senior team members
  • Play an active role in team success by supporting various logistics functions and initiatives

Where you'll work

8-10 Jensen Court
Astmoor Industrial Estate
Runcorn
WA7 1SQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RIVERSIDE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration, Level 3
  • Fortnightly attendance at Riverside College, Widnes

More training information

On-the-job training provided by experienced logistics professionals.

Opportunity to gain a nationally recognised qualification in Logistics and Supply Chain Management.

Regular performance reviews and mentorship.

Requirements

Essential qualifications

GCSE in:

4 GCSE's including Maths and English (grade Grades 9-4 (A-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working
  • Interpersonal Skills
  • Able to manage multiple tasks
  • Proficient in Microsoft Office
  • Able to work independently
  • Willing to learn
  • Keen to develop in the sector

Other requirements

We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date as we cannot guarantee the vacancy will remain open for the whole time planned.

About this employer

As a Logistics and Supply Chain Apprentice, you will play a vital role in supporting the logistics team to ensure the smooth and efficient shipment of products.

After this apprenticeship

There may be opportunities to apply for positions within the company as they arise, following successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

RIVERSIDE COLLEGE

Joanna Smith

joanna.smith@riversidecollege.ac.uk

01512572800

The reference code for this apprenticeship is VAC1000343023.

Apply now

Closes in 10 days (Monday 6 October 2025 at 11:59pm)

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