Business Admin Apprenticeship
The Oakdale Centre
Halifax (HX1 2AL)
Closes in 14 days (Saturday 4 October 2025 at 11:59pm)
Posted on 19 September 2025
Contents
Summary
As part of a growing service and team, we are recruiting for an ambitious and motivated apprentice who wants to learn a range of administration skills. You will be joining a friendly and supportive team who will help you progress and achieve your goals. This will be based in Halifax.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Days to be confirmed between the hours of 9.00am - 5.30pm.
37 hours 30 minutes a week
- Start date
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Monday 20 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Uploading information to our database
- Sending questionnaires and tracking their progress
- Making telephone calls to the client
- Sending and responding to emails and enquiries
Where you'll work
Oakdale Centre 17 Carlton Street
Halifax
HX1 2AL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRADFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- No weekly college release day
- One monthly class within the college
- An assessor will visit the workplace every 4-6 weeks
- All work will be set online via the CRM system, Aptem
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or C)
- Maths (grade 4 or C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service. The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.
https://www.oakdalegroup.org/ (opens in new tab)
Company benefits
21 Days Holiday Plus Bank Holidays.
After this apprenticeship
- Future employment when apprenticeship completed
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
Nathan Roebuck
N.Roebuck@bradfordcollege.ac.uk
07776956292
The reference code for this apprenticeship is VAC1000342859.
Apply now
Closes in 14 days (Saturday 4 October 2025 at 11:59pm)
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