Business Administration Apprentice
PARK VIEW ACADEMY
Chester Le Street, County Durham
Closes in 12 days (Thursday 2 October 2025 at 11:59pm)
Posted on 19 September 2025
Contents
Summary
This is an excellent opportunity for a motivated individual to gain valuable experience while working towards a Level 3 Business Administrator Apprenticeship Standard. You will support the smooth running of the school offices at Church Chare and North Lodge, engaging with various departments including Finance, Human Resources and Exams.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
£7.55 Apprentice Minimum Wage. £1055 per month, £12,661 annually.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, term time only.
37 Hours per week. Times to be confirmed.
37 hours a week
- Start date
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Monday 13 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Daily duties will include:
- Welcome visitors and provide a professional first point of contact at both sites.
- Answer telephone queries and forward messages promptly.
- Provide general clerical and administrative support including handling mail, photocopying, filing, typing reports, minute-taking, and producing documents.
- Support the Office Manager, pastoral leaders, and Senior Leadership Team (SLT).
- Maintain a tidy and professional office environment, ensuring compliance with Health & Safety standards.
- Assist with organising school events such as visits, open evenings, enrichment activities, awards ceremonies, and concerts. · Manage internal bookings (e.g., Chromebooks, theatre space).
- Provide First Aid cover as required (training will be provided).
- Support other departments during busy periods or staff absences.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Lombard Drive, Chester Le Street, DH3 4BB
- Park View School, Church Chare, Chester Le Street, County Durham, DH3 3QA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprenticeship training is completed fully within the workplace, with supportive on the job hours and tailored training from our training consultant.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Math (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
The role involves working across two school sites and requires flexibility to support events outside of standard hours on occasion.
About this employer
A vibrant and inclusive school with a strong community ethos, committed to supporting the development and success of all learners. The school prides itself on providing a safe, supportive environment where students and staff can thrive.
After this apprenticeship
Successful completion of the apprenticeship may lead to progression into full-time administrative roles within the school or wider opportunities in business administration.
Ask a question
The contact for this apprenticeship is:
DERWENTSIDE COLLEGE
Apprenticeship Recruitment Team
apprenticeships@derwentside.ac.uk
The reference code for this apprenticeship is VAC1000342848.
Apply now
Closes in 12 days (Thursday 2 October 2025 at 11:59pm)
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