Business Administration Apprentice

STAFF POWER GROUP LIMITED

Sunderland (SR1 1TX)

Closes in 13 days (Thursday 2 October 2025 at 11:59pm)

Posted on 18 September 2025

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Summary

StaffPower Group is seeking an innovative, forward-thinking individual to join its training team. Working in the heart of Sunderland, within a strategic and vibrant team, the successful candidate will be well-supported in their role.

• Wage:

  £14,722.50 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Salary will be reviewed during appraisals and 1-1 depneding on performance.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm

  37 hours 30 minutes a week

• Start date:

  Monday 13 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Within a normal working day, the expectations could be:

• Arranging assessor diaries
• Liaising with employers and learners
• New learner paperwork (compliance checks) 
• Answering and making phone calls
• Ensuring data protection 
• Utilising software such as MS Word, Excel, and MS 365
• Working within the training team
• Ensuring a safe working environment
• Minute taking and taking part in staff meetings, including updates

Where you'll work

Mackies Corner
Floor 2 High Street West
Sunderland
SR1 1TX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SPRINGBOARD SUNDERLAND TRUST

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

Face-to-face teaching sessions are held within Springboard Sunderland Trust fortnightly: Unit 1&2 Rivergreen Industrial Estate, Pallion, Sunderland, SR4 6AD

More training information

• Training is structured alongside the apprentice and the employer
• Teaching sessions will be logged onto an online portfolio system to ensure a streamlined approach for apprentices and employers
• RPL will be identified and if needed, time deducted from the training 

Requirements

Essential qualifications

GCSE in:

• English (grade FS Level 2 or Grade 4 GCSE)
• Maths (grade FS Level 2 or Grade 4 GCSE)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Number skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

About this employer

StaffPower Training offers a wide range of world-class training packages that support an individual or an organisation’s training and development needs.

https://www.staffpowergroup.com/training/ (opens in new tab)

Company benefits

25 days holiday PLUS bank holiday entitlement.

After this apprenticeship

• StaffPower Group is committed to internal progression and retaining its employees
• Progression into full-time employment, HE, such as HR or management qualifications, is also a route to consider

Ask a question

The contact for this apprenticeship is:

SPRINGBOARD SUNDERLAND TRUST

Gemma

gdodds@springboard-ne.org

07764896428

The reference code for this apprenticeship is VAC1000342819.

Apply now

Closes in 13 days (Thursday 2 October 2025 at 11:59pm)

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