Business Administrator Apprentice
YOUTH FUTURES FOUNDATION LIMITED
London (SW1W 0DH)
Closes in 21 days (Friday 10 October 2025 at 11:59pm)
Posted on 18 September 2025
Contents
Summary
This new and exciting role offers the chance to work across two high-impact Directorates, supporting teams that shape external partnerships and drive employer engagement. As our Apprentice Business Administrator, you’ll be at the heart of operations ensuring smooth day-to-day team functioning, solving problems, and making things happen.
- Wage
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£27,008 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 9.00am to 5:30pm (One hour unpaid lunch break).
37 hours 30 minutes a week
- Start date
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Monday 20 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Are you ready to kick-start your career in a fast-paced, purpose-driven environment?
What You’ll Be Doing:
Providing high-quality administrative and operational support to the two Directorates. Plan, organise, and coordinate day-to-day team activities and administrative processes, ensuring effective collaboration, timely execution of tasks, and alignment with team and organisational priorities. Such as:
- Book train travel and accommodation.
- Book meeting rooms, and refreshments (teas coffees and lunches).
- Support with administration tasks across the team, for example, producing badges, printing, formatting documents.
- Logging contract information on the company CRM salesforce and making sure details are up to date. Run reports from Salesforce to support engagement and communications with stakeholders.
- Raise purchase orders, chase invoices and keep a record of all transactions to support financial management across the teams.
- Managing documentation, tracking progress, support communication
- Support grant and contracts drafting and sign off process.
- Project co-ordination, supporting the team with project deliverables.
- Providing essential administrative support across two busy teams
- Managing priorities and juggling tasks with confidence and clarity
- Building strong relationships through excellent communication
- Supporting projects and initiatives that make a real difference
What You’ll Gain:
- A broad skillset across business operations, communications, and digital tools
- Exposure to strategic workstreams and external-facing activities
- Development in problem-solving, time management, and stakeholder engagement
- A supportive environment where your initiative and ideas are valued
What We’re Looking For:
- A positive, can-do attitude and a willingness to learn
- Strong organisational skills and attention to detail
- Confident digital skills, especially in Microsoft 365 and SharePoint
- Curiosity to explore new systems like Salesforce
- A team player who’s also comfortable working independently
Where you'll work
8-10 Grosvenor Gardens
London
SW1W 0DH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEW CITY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above (A-C))
- Maths (grade 4 and above (A-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
This role sits within two busy and high-performing Directorates, so you’ll be working in a fast-paced environment where priorities can shift quickly.
About this employer
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people. We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps. We put evidence into action with policy makers, employers and funders who have the means to make direct impactful change for young people. We do this through translating the evidence practically for stakeholders to use and understand, and through partnerships and engagement to influence, inform and support them as decision makers to back evidence-based interventions that work.
https://youthfuturesfoundation.org/ (opens in new tab)
Company benefits
We work hybrid 2 days per week in the office hub, with working from home. We also offer flexible working patterns.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
We actively promote internal opportunities to help employees grow and advance their careers.
Progression pathways are supported through regularly advertised internal roles.
Training & Development is monitored and discussed through 1-2-1’s / supervision and performance management processes.
Ask a question
The contact for this apprenticeship is:
NEW CITY COLLEGE
Mylene Slama
Mylene.Slama@ncclondon.ac.uk
The reference code for this apprenticeship is VAC1000342815.
Apply now
Closes in 21 days (Friday 10 October 2025 at 11:59pm)
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