Apprentice Office Administrator

HILLMANS LTD

WESTON SUPER MARE (BS22 6AR)

Closes in 14 days (Friday 10 October 2025 at 11:59pm)

Posted on 25 September 2025

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Summary

This apprenticeship offers an exciting opportunity to develop key administrative, organisational, and communication skills while supporting the smooth running of a busy office environment. The role is designed to provide hands on experience alongside structured training, preparing the apprentice for a successful career in business administration.

• Wage:

  £14,722.50 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, times to be confirmed.

  37 hours 30 minutes a week

• Start date:

  Monday 27 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answering and directing phone calls, emails, and other communications
• Greeting and assisting clients
• Maintaining accurate records and filing systems, and databases
• Scheduling meetings
• Processing incoming and outgoing mail
• Ordering and managing office supplies and stationery
• Drafting standard letters
• Scanning client records into the system
• Providing general administrative support to colleagues, manager and director as required

Where you'll work

LAUREL HOUSE
1 STATION ROAD
WORLE
WESTON SUPER MARE
BS22 6AR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• You will be pursuing a Level 3 Apprenticeship Standard in Business Adminstration, through Weston College
• As part of this program, you will attend Weston College once a month for workshops
• An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
• At the conclusion of your programme, your qualification will be assessed through an apprenticeship assessment

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Patience

About this employer

We offer a 'one stop shop' accountancy and tax service to help meet the needs of local small businesses and tax payers

After this apprenticeship

Possible full time position upon successful completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Weston College Apprenticeships Team

apprenticeships@weston.ac.uk

01934411594

The reference code for this apprenticeship is VAC1000342663.

Apply now

Closes in 14 days (Friday 10 October 2025 at 11:59pm)

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