People and Culture Apprentice

CORNWALL COUNTY FOOTBALL ASSOCIATION LTD

Bodmin (PL31 2RQ)

Closes in 15 days (Thursday 2 October 2025 at 11:59pm)

Posted on 17 September 2025

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Summary

The successful candidate will work within the Cornwall FA People and Culture department to support and assist with the delivery of our company's vision, mission and purpose, working to support the delivery and administration of leagues, cups and competitions across adult and youth football.

• Wage:

  £14,722.76 a year

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Working Days: Monday - Friday with some weekend and evening work Working Times: Flexible working in line with company policy (TBC)

  30 hours a week

• Start date:

  Monday 20 October 2025

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The apprentice will report to the Cornwall FA Designated Safeguarding Officer. 

What you will do at work as an apprentice: 

• Manage incoming communications (emails, calls, letters) and direct them appropriately
• Maintain and update databases for clubs, referees, and volunteers
• Assist with meeting preparation: agendas, minutes, room bookings, refreshments
• Support the processing of invoices, expenses, and purchase orders
• Help with filing, scanning, and archiving documents in line with GDPR
• Assist with cup fixture scheduling, venue bookings, and match confirmations
• Maintain accurate records of results, scorers, and disciplinary actions
• Support the preparation and distribution of matchday documentation
• Respond to club queries regarding rules, regulations, eligibility, and deadlines
• Assist with league administration including fixture scheduling, results recording, and disciplinary processes
• Support governance documentation and compliance tracking
• Liaise with clubs and stakeholders to ensure smooth communication
• Contribute to the development of league policies and procedures 

Where you'll work

Unit 15 Callywith Industrial Estate
Launceston Road
Bodmin
PL31 2RQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRURO AND PENWITH COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administrator Level 3
• Bi-weekly attendance at the Truro campus 

Requirements

Essential qualifications

GCSE in:

• English (grade 3 or above)
• maths (grade 3 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Professionalism
• Adaptability

About this employer

Cornwall FA are the Governing Body for Football in the County overseeing and supporting the Development and Governance for clubs, teams, coaches, referees and volunteers. Purpose To be the guardians of Football in Cornwall, creating a world class County Football Association and enriching the lives of people living in Cornwall through Football. We do this by: Protecting and growing all aspects of football. Recognising and rewarding good practice, conduct and football excellence. Creating and enabling football opportunities and equality for all. Educating and supporting our people and stakeholders. Leading and advocating football in Cornwall. Being responsible for our impact on the environment. Vision Football for Onen Hag Oll (Football for One and All) Mission Football in Cornwall is accessible, welcoming and safe for everyone. Principles We are Connected We are Aspirational We lead with Integrity

https://cornwallfa.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On completion of a successful apprenticeship, there may be an opportunity for a full-time position.

Ask a question

The contact for this apprenticeship is:

TRURO AND PENWITH COLLEGE

Becky Horne

beckyhorne@truro-penwith.ac.uk

01872267087

The reference code for this apprenticeship is VAC1000342463.

Apply now

Closes in 15 days (Thursday 2 October 2025 at 11:59pm)

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