Business Administrator Apprentice
SHEAWORKS LTD
Harlow (CM20 2EU)
Closes on Sunday 19 October 2025
Posted on 16 September 2025
Contents
Summary
Shea Woks Ltd are looking for someone to join our team and provide administrative support across the business in a variety of areas, from managing schedules to communications and records. You will also assist in coordinating projects, preparing reports and ensuring smooth daily operations to help the team work efficiently and effectively.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 08:00 - 17:00.
40 hours a week
- Start date
-
Monday 3 November 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties to include but not limited to;
- Manage diaries, emails, and calls efficiently.
- Maintain records, filing systems, and databases.
- Support project coordination and day-to-day tasks.
- Help improve workflows and assist colleagues as needed.
Key Responsibilities:
- Provide general admin support across teams.
- Keep documents and records accurate and up to date.
- Coordinate business projects and events.
- Act as a first point of contact for internal and external communications.
Where you'll work
Unit 1 Superior House
Harlow
CM20 2EU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HARLOW COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will study the Level 3 Business Administrator Apprenticeship Standard.
The training will be at Harlow College, Harlow, Essex, as well as on the job.
This will include Personal Learning and Thinking Skills.
The program is based on an end-point assessment.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
More training information
Start dates are subject to change depending on finding the right candidate and/or course start dates.
Requirements
Essential qualifications
GCSE in:
- English (grade Pass)
- Maths (grade Grade 3 or higher)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Enthusiasm/Motivation
- Reliable
- Trustworthy
- Good Time Management
Other requirements
Start dates are subject to change depending on finding the right candidate and/or course start dates.
About this employer
Jack & Georgia Shea founded the company back in 2014 when their first born son was only 8 months old with only a few years experience as a qualified Electrician behind Jack’s belt. Since then they’ve had significant growth and have built a reliable, skilled and vibrant team who have all adapted to the family values and this is reflected through all day to day tasks on the field and in the office. They have been systematic in their employment process and have engineers located evenly across London and Essex enabling them to cover all areas effectively and efficiently. They have a vast array of Agents across London and Essex all willing to provide them with exceptional references should you like to request some. Every single team member has an incredible skill set, a ‘can do attitude’ and all go above and beyond to ensure smooth processes and 1st time fix rates. SheaWorks Ltd has a slick job management system, allowing customers to track the engineers on a map with a live ETA once the engineer is on route to the property. On top of the electrical services we provide, we also carry out EPCs, PAT Tests, Legionella Risk Assessments, Fire Risk Assessments and Specialist Lighting services such as RAKO, Lutron and Crest Control.
After this apprenticeship
Excellent opportunity to develop business administration skills with on-the-job training. Successful apprentices may progress into permanent roles, access further professional training, and take on greater responsibilities as they grow within the company.
Ask a question
The contact for this apprenticeship is:
HARLOW COLLEGE
Kellie Tighe
ktighe@harlow-college.ac.uk
07377125961
The reference code for this apprenticeship is VAC1000342366.
Apply now
Closes on Sunday 19 October 2025
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