Windsor Academy Trust - Business Administration Apprenticeship

WINDSOR ACADEMY TRUST

Halesowen (B63 3HY)

Closes in 13 days (Monday 29 September 2025 at 11:59pm)

Posted on 16 September 2025

---

Summary

We are seeking an Administration Assistant to join the WAT Central Team based at our office in Halesowen. Your responsibilities will include managing reception duties, assisting visitors, coordinating hospitality needs, and maintaining the professional standards that define WAT.

• Wage:

  £14,526.20 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  £7.55 an hour, please note this role is all year round.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, hours to be confirmed.

  37 hours a week

• Start date:

  Tuesday 30 September 2025

• Duration:

  1 year 4 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide essential administrative support to the WAT Central Team, assisting with general tasks and ensuring smooth operations.
• Assist in the planning and execution of WAT-wide events, including Student Summits, WAT Conference, training sessions, and WAT Induction.
• Prepare meeting materials, including printing, photocopying, and organising documents for various meetings and events.
• Keep the WAT Central Administration drive up to date and maintain basic social media and website administration.
• Extend a warm welcome to visitors, offering refreshments and hospitality while maintaining a professional demeanour.
• Handle incoming mail, deliveries, phone calls, and intercom inquiries promptly and professionally.
• Manage meeting room bookings and setups, ensuring necessary resources, technology, and layouts are prepared.
• Uphold the cleanliness and tidiness of WAT Central, contributing to a professional work environment.
• Fulfil fire warden duties and adhere to fire safety regulations, including conducting regular checks and maintaining documentation.
• Provide first aid support and monitor first aid supplies to ensure a safe workplace.
• Organise office supplies and stationery as needed, keeping essential resources well-stocked.
• Manage parking arrangements at WAT Central and contribute to overall administrative efficiency.

Where you'll work

Windsor Business Centre Trinity Point
High Street
Halesowen
B63 3HY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administration Apprenticeship standard qualification.

Functional Skills English and maths if required.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Team working
• Initiative
• Reliable
• Hard-working
• Eager to learn
• Professional

About this employer

Windsor Academy Trust (WAT) is a family of schools committed to unlocking students' academic and personal potential. We put children at the centre of everything we do, delivering excellent education to more than 10,000 students driven by over 1,300 committed, inspiring and talented staff and growing. We have a strong reputation as a great place to work and for people development with exceptional continuous professional learning (CPL) programmes we provide to teachers, leaders and professional services staff within and beyond our family.

After this apprenticeship

Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Horiya

horiya.haji@lmpeducation.org

The reference code for this apprenticeship is VAC1000342148.

Apply now

Closes in 13 days (Monday 29 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.