Administrator Apprentice

WATERTON ACADEMY TRUST

Barnsley (S72 8RP)

Closes in 13 days (Monday 29 September 2025 at 11:59pm)

Posted on 16 September 2025

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Summary

We are seeking a proactive and highly organised individual to join our team in an administrative support role. This position involves a variety of key admin duties, including managing incoming communications - reading, categorising, and responding to emails and phone calls with efficiency and professionalism.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Thursday 8.30am - 4.30pm Friday 8.30am - 4pm

37 hours a week

Start date

Monday 20 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Administrative Support:

  • Monitor, read and prioritise incoming emails and phone calls to the Estates team
  • Maintain a tidy and up-to-date inbox, ensuring timely responses or escalation where necessary
  • Draft routine correspondence and emails to internal staff and external contractors

Contractor Liaison and Scheduling:

  • Act as a point of contact for contractors and suppliers regarding ongoing and scheduled works
  • Log reported site issues or repair requests accurately onto the estates tracking system
  • Book contractor visits, coordinate access with school sites, and maintain the site diary or calendar
  • Chase contractors for updates, quotes, and completion reports as required

Record-Keeping and Systems:

  • Maintain accurate digital records of estates issues, contractor visits, and completed works
  • Support the estates team in managing compliance schedules (e.g. fire safety, servicing checks)
  • Help track contract renewals and key maintenance deadlines

Communication and Collaboration:

  • Liaise with school-based staff to gather information on premises-related issues or needs
  • Support the preparation of internal reports or summaries on estates matters
  • Work closely with the Estates and Facilities Manager and the Central Operations Team

Learning and Development:

  • Take responsibility for completing apprenticeship training in line with deadlines
  • Participate in relevant training courses or meetings to support your development

Where you'll work

Barnsley Business & Innovation Centre
Snydale Road, Cudworth
Barnsley
S72 8RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BARNSLEY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

Other requirements

Satisfactory DBS check is required.

About this employer

Waterton Academy Trust is a thriving and values-led partnership of schools committed to giving every child the best possible start in life. We work across two key regions - Wakefield and Barnsley - and are proud to be seen as a trusted and collaborative presence within the wider education system.

https://www.watertonacademytrust.org/ (opens in new tab)

Company benefits

Pension School Advisory Service Membership Discounted Gym Membership Cycle to Work Scheme Flexible Working Scheme

After this apprenticeship

Potential for full-time employment after successful completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

BARNSLEY COLLEGE

Tracey Finch

apprenticeships@barnsley.ac.uk

01226216166

The reference code for this apprenticeship is VAC1000342114.

Apply now

Closes in 13 days (Monday 29 September 2025 at 11:59pm)

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