Administration Apprentice
E PLAN ENERGY LIMITED
Coven, Shifnal
Closes in 14 days (Monday 29 September 2025 at 11:59pm)
Posted on 15 September 2025
Contents
Summary
We are looking for a motivated trainee apprentice to join our dynamic team. No previous experience is required, just a strong work ethic, confidence, and a desire to succeed. You’ll receive full training, mentorship, and hand-on experience to develop the skills needed to thrive in a fast-paced company.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, shifts to be confirmed.
37 hours a week
- Start date
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Monday 6 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Maintaining Compliance and Fleet Systems: The apprentice will assist in updating and managing compliance systems, including tracking staff training records and ensuring all documentation is current. They will also help maintain fleet records such as vehicle servicing, MOTs, insurance, and logbooks to ensure the business meets all regulatory requirements.
Administrative and Scheduling Support: Daily tasks may include scheduling appointments, coordinating diaries, booking meetings, and sending reminders. The apprentice will also answer incoming phone calls and direct queries appropriately to support smooth communication within the team and with clients.
Customer Care and Business Support: Providing excellent customer service will be key, including responding to enquiries, assisting with customer follow-ups, and handling complaints professionally. The apprentice will also support other departments as needed, offering flexibility and gaining exposure to different areas of the business.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- I 54 Business Park, Coven, WV9 5GB
- Unit C1, Cosford Business Park, Long Lane, Shifnal, TF11 8PJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- 1 day a week college training via teams
- The rest of the traning will take place at the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
About this employer
Mechanical, Electrical and Refurbishment Services
After this apprenticeship
- Compliance Assistant
- Administrative Assistant
- Service Co-ordinator
Ask a question
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
Sophie Powell
The reference code for this apprenticeship is VAC1000341950.
Apply now
Closes in 14 days (Monday 29 September 2025 at 11:59pm)
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