Admin Apprentice (First Thought Care Services)
FIRST THOUGHT CARE SERVICES LTD
Gloucester (GL3 3SH)
Closes on Sunday 19 October 2025
Posted on 15 September 2025
Contents
Summary
An exciting opportunity to join First Thought Care as an admin apprentice.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday.
Shifts to confirmed.
37 hours 30 minutes a week
- Start date
-
Wednesday 29 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Role includes but is not limited to:
Administrative Support:
- Provide day-to-day administrative support, including record maintenance, filing, and handling inquiries
- Assist in the coordination of meetings and events
Document Management:
- Manage and organise documents, ensuring accuracy and accessibility.
- Archive and retrieve documents as needed.
Communication:
- Facilitate communication within the organisation and with external parties.
- Maintain a professional and courteous telephone manner.
Data Entry:
- Accurately input and update information into databases and systems
- Ensure data integrity and confidentiality
Office Support:
Support the smooth functioning of day-to-day office operations
Meetings and Scheduling:
- Coordinate and schedule appointments and meetings
- Prepare meeting agendas and take minutes when required
Correspondence:
- Draft and proofread correspondence, reports, and other documents
- Ensure timely and accurate dissemination of information
- Undertake other duties as requested by your Line Manager
Where you'll work
164 Hucclecote Road
Gloucester
GL3 3SH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Experience in a similar role
- Proficient in office software
- Written communication skills
- Ability to multitask
- Prioritise tasks effectively
- Professional
- Friendly demeanour
- Customer service skills
- Proactive approach to work
- Positive attitude
Other requirements
Discretion and the ability to handle confidential information with integrity.
About this employer
First Thought Care Services is a reputable family-run care company specialising in providing exceptional care and support for children and adults with additional needs and challenging behaviours. Our team of dedicated professionals possess extensive training in Team-Teach, enabling us to effectively manage complex scenarios that may pose challenges to others. Our services are available to both families and local authorities. By supplying directly to families, we strive to ensure that each individual receives the specialised care they deserve in the comfort of their own home. Through our collaboration with local authorities, we extend our support to a wider network, ensuring that individuals across the community have access to the care they require.
After this apprenticeship
Potential for a full time role on completion.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
Megan Dover
MeganDover@bpp.com
01133500333
The reference code for this apprenticeship is VAC1000341935.
Apply now
Closes on Sunday 19 October 2025
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