Business Administration Apprentice

Trailing Edge Technologies

Marlow (SL7 1EY)

Closes in 29 days (Saturday 11 October 2025)

Posted on 11 September 2025

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Summary

Swarm Group is supporting Trailing Edge Technologies with their search for a Level 3 Business Admin Apprentice with a strong focus on sales support. This is an exciting opportunity to kickstart your career in the electronics industry, working within a professional and dynamic sales environment.

• Wage:

  £14,722.50 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Salary review after three months, with potential for increases based on individual performance and business success.

• Training course: Business administrator (level 3)
• Hours: Core working hours will be 37.5 hours per week, Monday to Friday, 9 AM to 5 PM, including one hour for paid lunch.

  37 hours 30 minutes a week

• Start date:

  Monday 3 November 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Source, research and qualify sales leads from a variety of channels
• Build and maintain strong customer relationships, converting enquiries into revenue
• Coordinate closely with field-based sales teams to ensure smooth communication and resolve customer challenges
• Provide regular sales reports including customer contact activity, enquiries, orders and revenue achieved
• Manage the handover of new customers to field personnel once targets are met with potential to retain and grow long-term client accounts
• Support business growth through customer visits, trade shows and industry events as the role develops

Where you'll work

Jubilee House 3rd Avenue Globe Park
Marlow
SL7 1EY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SWARM APPRENTICESHIPS C.I.C

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training will be with Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 3 Business Administration qualification. This apprenticeship will take 12-18 months to complete with assessments. The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Team working
• Hardworking and eager to learn
• Punctual and reliable

About this employer

Trailing Edge Technologies is a specialist electronics company that helps businesses find solutions when electronic parts become hard to get or go out of production. They work closely with partners like Flip Electronics to keep supply chains running smoothly and reduce risks for customers across Europe, the Middle East and Africa. It’s a small, friendly team who value collaboration and honesty. The company has an exciting, professional culture where everyone is supported, success is shared and new ideas are encouraged.

https://trailingedgetechnologies.co.uk/ (opens in new tab)

Company benefits

20 days paid holiday per year plus bank holidays. Direct mentorship from the CEO, a highly experienced and successful salesperson. Participation in company events and social gatherings. On-site parking available.

After this apprenticeship

Opportunity for a full-time position upon successful completion of the apprenticeship. Clear pathways for career progression, including potential to run a sales hub or move into field sales.

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Sophie Duffy

Sophie.d@swarmgroup.org.uk

The reference code for this apprenticeship is VAC1000341585.

Apply now

Closes in 29 days (Saturday 11 October 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.