Business Administration apprenticeship
UK EXPERT MEDICAL LTD
Manchester (M2 2BY)
Closes in 29 days (Tuesday 14 October 2025 at 11:59pm)
Posted on 15 September 2025
Contents
Summary
We are a Medico-Legal Agency based in Manchester. We have a current vacancy for a Medico-Legal Assistant in our ever-growing Clinical Negligence & Serious Injury Department.
- Wage
-
£14,722.50 a year
Check minimum wage rates (opens in new tab)
Wage will be set between £14,722.50 and £16,000 to begin, based on various factors such as age/experience.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Day shifts to be confirmed, likely 9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
-
Wednesday 15 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this role you will be required to retrieve our client’s medical records for analysis by our nursing staff. All records you obtain will be for private clients making civil claims for Clinical Negligence, Industrial Disease and Personal Injury. There will also be general administration support for the Clin Neg & Personal Injury Department.
This is an ideal position for school/college leavers looking to gain business administration and customer service experience.
Main Responsibilities of the Role:
- Opening New Client Files
- Liaising with General Practices & Hospitals
- Printing, Scanning & preparing bundles for Nurses & Medical Experts
- General administration for the Clinical Negligence & Personal Injury Department
- Answering incoming phone calls to the business
- Speaking to Clients on the phone
- Any other tasks deemed appropriate to meet the apprenticeship standard
Where you'll work
UK Expert Medical
Spring Gardens
Manchester
M2 2BY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
1ST2 ACHIEVE TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will take place at the workplace via tutor led monthly sessions
More training information
- The Level 3 Business Administrator qualification will be gained on successful completion, taking approx. 15-18 months
- Training provider is 1st 2 Achieve Training Ltd
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Analytical skills
- Team working
- Initiative
About this employer
At UKExpertMedical, we’re a medico-legal agency with a panel of medical expert witnesses across all specialities to produce medico-legal reports. We instruct medical experts on behalf of solicitors nationwide, and all expert witness reports are independent. We prepare the medico-legal report in line with solicitors’ instructions, and our in-house medical staff streamlines the process.
After this apprenticeship
- There are long term future career prospects with the company on completion of the apprenticeship programme
Ask a question
The contact for this apprenticeship is:
1ST2 ACHIEVE TRAINING LIMITED
Amy
amy@1st2achieve.co.uk
The reference code for this apprenticeship is VAC1000340848.
Apply now
Closes in 29 days (Tuesday 14 October 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.