HR / Business Administration Apprentice
PACE HR LIMITED
London (WC1A 2SN)
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
Posted on 5 September 2025
Contents
Summary
A great opportunity to gain hands-on experience across the full employee lifecycle, from onboarding to complex ER cases. You’ll support senior HR Business Partners with client projects, develop skills in data, presentations and HR processes, and play an active role in our community and environmental initiatives.
- Wage
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£24,000 a year
- Training course
- Business administrator (level 3)
- Hours
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Flexible start and finish times within 9am–5:30pm (37.5hrs per week). We’re a flexible employer—if the work is achieved, we don’t insist on office presence before 9:30 or after 3pm. Initially 4 days a week in the office, reducing after 6 months.
37 hours 30 minutes a week
- Start date
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Wednesday 1 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing Business & HR admin support for our client base
- Support in working on Business based administration projects – taking ownership to lead on their own
- Supporting Snr HRBPs with their client portfolio – carrying out related administration including data analysis, presentation design and general HR admin
- Exposure to the entire employee life cycle, from onboarding through to change management and tricky terminations
- Shadowing complex ER issues
- Handling client queries and escalating where appropriate
- To be a role model on giving back to the community and our environment in line with Pace policy and partnerships
Where you'll work
Runway East Bloomsbury, 24-28 Bloomsbury Way
London
WC1A 2SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SUTTON AND DISTRICT TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The apprenticeship will be delivered through blended learning including online workshops and face to face sessions in the workplace
- Workshops will be delivered monthly - 2-3 hours
More training information
Willows End Training is a specialist apprenticeship and training provider, working in partnership with schools, trusts, and employers to deliver high-quality, tailored programmes. We pride ourselves on our supportive, learner-focused approach and our commitment to developing skills that make a real difference in the workplace.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4)
- Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
Other requirements
AI/Data analytics plus social media interest would be a plus.
About this employer
We are a bespoke HR consultancy, based in London, with presence across the UK. We specifically support small business to give them the HR support that they want and need. We have very strong three core values, and will resign or not take on clients if they don’t fit them. Pace internally is split into 3 teams, with Senior HR Business Partners leading those team. They report into a Director of the business. This role would support the Founders and the Senior HR Business Partners, reporting into one of the Snr HRBPs.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
HR Assistant > Junior HR Business Partner > HR Business Partner > Snr HR Business Partner (leading their own team).
Ask a question
The contact for this apprenticeship is:
SUTTON AND DISTRICT TRAINING LIMITED
The reference code for this apprenticeship is VAC1000340681.
Apply now
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
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