Business Administrator and Reception Apprentice

LUXURY LEISURE

Gateshead (NE11 0BL)

Closes in 21 days (Friday 26 September 2025 at 11:59pm)

Posted on 5 September 2025

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Summary

Luxury Leisure are excited to announce that they are looking for a Business Administrator Apprentice to join their friendly and professional team. The position is based at their head office, in a beautifully modern building with an onsite gym, situated along the Team Valley, Gateshead.

• Wage:

  £16,000 a year

  Check minimum wage rates (opens in new tab)

  Starting salary will be starting at £16,000 with a pay rise after year 1 (amount depending on age).

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5:30pm.

  37 hours 30 minutes a week

• Start date:

  Monday 29 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Being first point of contact for visitors, signing them in, offering refreshments & directing them to the correct person.
• Answering telephone calls & transferring to the correct person, taking messages when necessary. Forwarding and logging complaints. 
• Sort and distribute all incoming post, frank and put outgoing post ready for collection.
• Booking accommodation, travel and meeting rooms.
• Maintaining office equipment, ordering stationery and kitchen supplies. As well as keeping the post room tidy and ensuring there is stock of all Royal Mail items.
• Other ad hoc admin duties, maintaining spreadsheets, inputting venue petty cash information in a precise and accurate manner.
• Applicants should have good IT skills and able to communicate clearly on the telephone

Probationary period applies.

Where you'll work

Fifth Avenue Plaza
Team Valley
Gateshead
NE11 0BL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ACCESS TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Initiative

About this employer

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.”

After this apprenticeship

The company view this apprentice position as a long term opportunity for an individual to progress within their organisation and they are committed to supporting the candidate’s progression.

 

As the company continues to grow there may be career progression opportunities, for the right candidate.

further positions may be available in the future dependant on company progression.

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING LIMITED

The reference code for this apprenticeship is VAC1000340679.

Apply now

Closes in 21 days (Friday 26 September 2025 at 11:59pm)

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