Apprentice Office Junior – Walnut Care

Walnut Care At Home

Spilsby (PE23 5JH)

Closes tomorrow (Saturday 6 September 2025 at 11:59pm)

Posted on 5 September 2025

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Summary

Here’s a 349-character summary you can use for the Apprenticeship Service: Join Walnut Care’s admin team in Spilsby as an Apprentice Office Junior. Support our carers by preparing PPE, setting up training rooms, using rostering systems, and more. 30 hrs/week, £12,000/year, with weekend overtime and driving lesson support. Must like Pearl the dog!

• Wage:

  £11,778 to £19,047.60, depending on your age

  National Minimum Wage

  Check minimum wage rates (opens in new tab)

  Starting salary £12,000/year. Weekend overtime paid at higher rate. Up to £200 towards driving lessons, transport support if needed, company phone and laptop provided. Six-month reviews may increase pay to National Minimum Wage.

• Training course: Business administrator (level 3)
• Hours: Walnut Care operates between 7am and 10pm, 7 days a week. The apprentice will initially work Monday to Friday, either 8.00am - 4.00pm or 10.00am - 6.00pm. Weekend shifts are optional and paid at a higher rate.

  30 hours a week

• Start date:

  Wednesday 1 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Prepare PPE boxes and new service user folders
• Set up our learning centre for carers’ training sessions
• Use rostering systems and Microsoft Office tools (including Power Apps)
• Answer incoming calls and direct queries appropriately
• Support general office tasks and assist the admin team

Where you'll work

13 High Street
Spilsby
PE23 5JH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BOSTON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training Location: Primarily on-site at Walnut Care’s office in Spilsby
Occasional in-person sessions at Boston College, Skirbeck Rd, Boston PE21 6JF (transport support may be available).

Training Frequency: One day per week dedicated to off-the-job training
Additional support and assessments provided regularly by the college’s apprenticeship team.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Administrative skills
• Team working
• Non judgemental
• Patience
• Caring

About this employer

Walnut Care is a family-led domiciliary care agency that has been supporting the people of Lincolnshire since 2003. We pride ourselves on our warm, inclusive culture and our commitment to high-quality care. As part of our growing team, you’ll be joining a supportive office environment that plays a vital role in helping our carers deliver exceptional service in the community. Our dedicated Learning and Development Hub, now in its third year, is a key part of our commitment to staff growth. As an apprentice, you’ll be part of a forward-thinking organisation that values learning, teamwork, and a touch of fun—especially from Pearl the dog, our resident morale booster.

http://www.walnutcare.co.uk (opens in new tab)

Company benefits

Trips to the ice cream shop Walks with Pearl Endless opportunity to exercise your throwing arm with pearl

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After completing the apprenticeship, the successful candidate will be offered a permanent role within Walnut Care’s admin team. There are opportunities to specialise in areas such as learning & development support, payroll, accounts, or care coordination.

Ask a question

The contact for this apprenticeship is:

Walnut Care At Home

Alice Weather

alice@walnutcare.co.uk

The reference code for this apprenticeship is VAC1000340610.

Apply now

Closes tomorrow (Saturday 6 September 2025 at 11:59pm)

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