Branch Sales Apprenticeship
CCF
Peterborough (PE1 5YX)
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
Posted on 4 September 2025
Contents
Summary
Being a Branch Sales Apprentice gives you a fantastic opportunity to showcase your ability to build relationships with customers. You’ll join our industry-leading apprenticeship programme, enabling you to build the necessary skills, knowledge and behaviours to be best you can and to set you up for future success.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Trade supplier (level 2)
- Hours
-
Monday - Friday, 8.00am - 5.00pm.
40 hours a week
- Start date
-
Monday 6 October 2025
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
- Be helpful and friendly, you will likely get to know our customers on a first-name basis
- Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase
Where you'll work
Newark Road
Peterborough
PE1 5YX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
Trade Supplier Level 2 Apprenticeship Standard
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
About this employer
CCF are a nationwide distributor of insulation and interior building products - drywall, ceilings, flooring and fire protection, for interior building specialists, contractors and builders. With a comprehensive product range available from stock in over 35 branches and ready for nationwide deliveries that can be depended on, our customers can rely on us to help them finish their project on time and to budget.
After this apprenticeship
Progress into roles such as:
- Assistant Branch Manager
- Driver
- Sales
- Tool Hire Apprentice
- Move onto the Management Programme and work towards becoming a Branch Manager
- Join the Leadership Development Programme
- Progress to a Regional Director role
Ask a question
The contact for this apprenticeship is:
CCF
Yasmeen Robinson
yasmeen.robinson@travisperkins.co.uk
The reference code for this apprenticeship is VAC1000340516.
Apply now
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
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