Apprentice Parts Advisor - Business Administrator (Level 3) - IM Accident Repair Centre, Andover

I M ACCIDENT REPAIR CENTRE LTD

EAST PORTWAY (SP10 3LU)

Closes in 23 days (Sunday 28 September 2025 at 11:59pm)

Posted on 4 September 2025

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Summary

An exciting opportunity for an apprentice to work alongside a qualified Parts Advisor to be fully trained in business administration together with sourcing and supplying parts for the repair of vehicles. You will be following parts procedures as well as handling incoming parts, storing receiving stock, identifying and ordering parts.

• Wage:

  £17,667 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  *Apprentice Wage. * Annual Leave Entitlement - 28 Days Inclusive of Bank Holidays

• Training course: Business administrator (level 3)
• Hours: Typically, Monday - Friday, 8.00am - 5.00pm (30-minute break each day). No weekend work.

  45 hours a week

• Start date:

  Monday 13 October 2025

• Duration:

  1 year

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
• You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
• You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
• You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
• You will use a number of different software systems
• Learn customer service and business administration skills

Where you'll work

PLOT 5
EAST PORTWAY
SP10 3LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

AUTO-ASSESS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
• No college attendance required as training will take place onsite
• You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
• Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
• Level 2 maths and English Functional Skills (if not already achieved)

Requirements

Essential qualifications

GCSE in:

• English GCSE or equivalent (grade 4/C or above)
• Maths GCSE or equivalent (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Physical fitness

About this employer

We are conveniently located on Portway West Business Park, which lies on the western outskirts of Andover next to A303 dual carriageway – a vital connection between The South West, London and the South East. Serving the South of England and beyond from our state of the art facility in Andover, Hampshire. We can affect recovery of unroadworthy and undrivable vehicles in good time, utilising our network of trusted contacts. We work on every make and model of car and light commercial vehicle, covering all repairs, from the smallest scratch to badly damaged bodywork. We use the latest technology and SMART repairs to achieve the least invasive and best quality finish possible. Our team of experienced and qualified repair professionals are BS10125 approved and passionate about achieving the highest standards. We pride ourselves on delivering exceptional service alongside high quality repairs.

https://www.im-arc.co.uk/ (opens in new tab)

After this apprenticeship

Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.

Ask a question

The contact for this apprenticeship is:

AUTO-ASSESS LIMITED

Jo Jones

joanne@auto-assessltd.co.uk

The reference code for this apprenticeship is VAC1000340453.

Apply now

Closes in 23 days (Sunday 28 September 2025 at 11:59pm)

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