Apprentice Freight Forwarder

CHARLES KENDALL FREIGHT LIMITED

Feltham (TW14 0SL)

Closes in 20 days (Thursday 25 September 2025 at 11:59pm)

Posted on 4 September 2025

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Summary

We value the apprenticeship programme with some of our key employees having started their lives as apprentices. You will be working alongside and guided every step of the way on your apprenticeship by a senior experienced mentor. You will be employed on a permanent contract from day 1, to take away the worry at the end of your apprenticeship.

• Wage:

  £17,000 a year

  Check minimum wage rates (opens in new tab)

  Salary reviewed after 12 months.

• Training course: International freight forwarding specialist (level 3)
• Hours: Monday to Friday, 9am - 5.30pm

  37 hours 30 minutes a week

• Start date:

  Wednesday 1 October 2025

• Duration:

  1 year 9 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will involve assisting all aspects of Air Import operations - from initial quotations to clients, routing of shipments with overseas offices and agents, sending Pre-Alerts, opening job files and invoices for payment.

Duties to include:

• The creation and processing of air shipments
• Preparation of pre-shipment documentation together with creation and distribution of export documentation
• Arranging collections and deliveries within the UK
• Preparing and submitting customs declarations
• Liaising with customers
• Data entry
• Use of Microsoft Products - Excel, Word
• Use of CargoWise
• Assisting with invoice processing

Time will also be spent working in our Ocean Freight, Customs Clearance and Warehousing operations, to ensure a rounded education.

Where you'll work

Building 604
Spur Road
Feltham
TW14 0SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.
• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.

Training schedule

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

• English (grade Minimum Grade C or 4)
• Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Keen to learn

About this employer

Offering end to end supply chain solutions, our specialties are Freight Forwarding and Logistics. Our headquarters are at Heathrow, and we have regional offices throughout UK, as well as overseas in the USA, Europe and the Middle and Far East. Charles Kendall Freight understands the importance of the people that drive the organisation and we take pride in supporting and developing our employees in their roles so that they feel confident to undertake responsibilities placed upon them and ultimately can contribute to the success of the organisation.

http://www.charleskendall.com (opens in new tab)

Company benefits

Annual bonus scheme. Annual pay review. Pension scheme. Healthcare.

After this apprenticeship

Upon the completion of the apprenticeship, there is a clear career path and opportunities for further professional development within the company.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC1000340401.

Apply now

Closes in 20 days (Thursday 25 September 2025 at 11:59pm)

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