Apprentice Telecoms Administrator
TELEMASTER LTD
ALFRETON ROAD (DE21 4AB)
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
Posted on 3 September 2025
Contents
Summary
The Apprentice Telecoms Administrator will support the team with admin tasks, including document management, scheduling, data entry, and project support. They’ll gain hands-on experience in the telecoms property sector while working towards a Business Admin qualification.
- Wage
-
£24,570 a year
Check minimum wage rates (opens in new tab)
20 paid holiday days per year, plus bank holidays. An additional extra day holiday allowance for each year worked, up to a maximum of 5 days. Discretionary annual bonus.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
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Wednesday 1 October 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
An average week will include a mix of admin, project support, and team coordination tasks. The apprentice will play a key role in helping the business run smoothly.
Tasks may include:
- Assisting with document preparation, filing, and data entry
- Managing emails, scheduling site visits, and updating trackers
- Supporting the team with client communications and project admin
Where you'll work
UNIT 9-11
CHESTER COURT
CHESTER PARK
ALFRETON ROAD
DE21 4AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DCG
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard
- Training will be completed in the workplace where an assessor will visit regularly
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Desirable qualifications
A Level in:
BTEC in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Microsoft Office
- Willingness to learn
- Reliable
- Punctual
- Willing to ask questions
Other requirements
Mix of remote working and UK travel to attend meetings.
About this employer
Established in 2003, Telemaster started life as a small specialist firm of Chartered Surveyors providing professional advice to landlords regarding telecommunications equipment, including mobile phone antennas, masts and fibre cables on their land and property. This remains at the heart of what we do, however our business has evolved to meet the needs of our clients who not only host telecoms but also sustainable solutions, PV and a whole array of other forms of equipment on their property which requires highly specialist expertise and management of legal liabilities. Regulated by RICS, we are a dedicated team with over 100 years’ combined experience, who pride ourselves in offering the highest quality of service. As we do not work for the telecoms operators or other building tenants, we are able to offer independent advice with the best interests of our clients at the forefront, at all times. We currently advise in excess of 250 clients across the UK.
After this apprenticeship
- Once qualified, the apprentice could progress into a permanent role as a Telecoms Administrator, Project Coordinator, or Client Services Assistant
- With experience, there are further opportunities to move into telecoms surveying support, site access management, or specialist property roles within the team
- We support long-term development and internal promotions
Ask a question
The contact for this apprenticeship is:
DCG
Isabelle Torrance
isabelle.torrance@derby-college.ac.uk
The reference code for this apprenticeship is VAC1000340301.
Apply now
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
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