Business Administration Apprentice
HAIMER UK LTD
BURNLEY (BB11 5NA)
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
Posted on 3 September 2025
Contents
Summary
HAIMER is a family run company with the HQ based in Igenhausen, Germany. HAIMER invest heavily in apprentices, taking around 40 apprentices each year at the HQ. The business administration apprentice will join an existing team to support the running of the business.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, between 8.30am and 5.00pm, with 30 mins for lunch.
40 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering calls from customers and sales reps via telephone and responding to queries on email.
- Creating quotes and orders in our in house ERP system.
- Maintaining records and systems to ensure efficiency.
- Receiving deliveries of customers’ orders to be checked and packaged up to send onto customers with relevant paperwork.
- Follow up on customer payments and overdue invoices, resolve invoice queries.
- Look after customers visiting the showroom and make sure that the showroom is clean and tidy ready for customers at all times.
- Any other task that may be required to support a busy and sales and service office.
Where you'll work
3 KESTREL COURT
HAPTON
BURNLEY
BB11 5NA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURNLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Day-release training will take place at Burnley College.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Time management
About this employer
HAIMER is a family-run, medium-sized company with its headquarters in the Bavarian town of Igenhausen near Augsburg. We develop, manufacture and distribute innovative and high-precision products for metal cutting. Our products are used in many very different sectors and industries. Among others, in tool and mold making, aerospace, medical technology, the energy sector and general mechanical engineering. HAIMER follows a holistic approach to guarantee customers end-to-end quality and precision. Our product range includes a wide variety of tool holders in all common interfaces and lengths, cutting tools made of solid carbide, machines in the field of shrinking, balancing and presetting technology as well as 3D measuring devices. As an active apprenticing company with about 40 apprentices and students as well as a very high take-over rate, HAIMER secures its future skilled worker potential already today and makes its contribution to the further education of young people as well as to safeguarding the future of the business location in Bavaria.
After this apprenticeship
Potential progression into full-time employment on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis Team
themis@burnley.ac.uk
01282 733005
The reference code for this apprenticeship is VAC1000340259.
Apply now
Closes in 14 days (Friday 19 September 2025 at 11:59pm)
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