L2 Pharmacy Services Assistant Apprenticeship
Victoria Pharmacy
SMETHWICK (B66 3PZ)
Closes in 10 days (Monday 15 September 2025 at 11:59pm)
Posted on 2 September 2025
Contents
Summary
A Pharmacy Services Assistant Apprenticeship provides hands-on training to support pharmacists and pharmacy technicians in delivering safe and effective care. Apprentices gain skills in dispensing medicines, advising patients on over-the-counter products, managing stock, and maintaining accurate records.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Monday - Friday between 9am - 6:30pm.
37 hours 30 minutes a week
- Start date
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Monday 22 September 2025
- Duration
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1 year
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Assist in the preparation, dispensing, and supply of medicines under the supervision of the pharmacist.
Provide excellent customer service, including dealing with queries at the counter and over the phone.
Support patients with information on how to use medicines safely and effectively (under supervision).
Help maintain accurate records, including prescriptions and controlled drug registers.
Assist with stock control, including ordering, checking deliveries, and managing expiry dates.
Promote pharmacy health services (e.g. flu vaccination, blood pressure checks, smoking cessation).
Maintain a clean, safe, and organised pharmacy environment in line with NHS and GPhC standards.
Work as part of the pharmacy team, contributing to the smooth running of daily operations.
Complete all apprenticeship training and assessments, applying learning in practice.
Where you'll work
5A SUFFRAGE STREET
SMETHWICK
B66 3PZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
This standard is delivered 100% remoteley - no day release to college required.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Victoria Pharmacy is a friendly, community-focused independent pharmacy in Smethwick. We pride ourselves on providing excellent healthcare advice, NHS and private services, and supporting the wellbeing of our patients. As part of our commitment to developing the next generation of healthcare professionals, we are offering an exciting opportunity for an apprentice to join our team and train as a Pharmacy Services Assistant (Level 2).
After this apprenticeship
On successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role as a qualified Pharmacy Services Assistant, with the potential to further train as a Pharmacy Technician (Level 3).
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
01216027777
The reference code for this apprenticeship is VAC1000340105.
Apply now
Closes in 10 days (Monday 15 September 2025 at 11:59pm)
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