Public Relations and Communications Assistant - Apprentice

DONCASTER CHAMBER OF COMMERCE & ENT

Doncaster (DN4 5HX)

Closes in 16 days (Sunday 21 September 2025 at 11:59pm)

Posted on 3 September 2025


Summary

This apprenticeship is a great way to start your career while learning new skills in research, communications, and working with local businesses. You’ll help with real projects that make a difference in Doncaster, like regeneration and skills development, and gain a Level 4 qualification with full training and support along the way.

Training course
Public relations and communications assistant (level 4)
Hours
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

37 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the delivery of research projects such as the Quarterly Economic Survey and the Local Skills Improvement Plan, including data collection, analysis, and reporting.
  • Use both quantitative (e.g. surveys, statistical analysis) and qualitative (e.g. interviews, focus groups) research techniques.
    Conduct desk-based research to provide context for policy and campaign work.
  • Present insights in clear and accessible formats for internal and external audiences.
  • Write and edit engaging content across multiple channels, including press releases, social media posts, briefing papers, blog articles, and newsletters.
  • Help develop clear, consistent messaging that supports the Chamber’s priorities and campaign objectives.
  • Assist in the Chamber’s digital presence, including monitoring and responding to social media activity to maintain positive stakeholder engagement.
  • Monitor media coverage, political developments, and emerging trends relevant to Doncaster’s economy and business community to inform communications strategy.
  • Support campaign planning and evaluation by contributing to audience research, messaging refinement, and impact measurement.
  • Assist with the organisation of policy forums and stakeholder groups, including providing secretariat support (e.g. preparing agendas, taking minutes, following up on actions).
  • Support the planning and delivery of policy events through promotion, sending invitations, supporting registrations, preparing event materials and on-the-day event support.
  • Build and maintain strong relationships with Chamber members, public sector partners, and community stakeholders.
  • Help coordinate interviews, focus groups, consultation events, and roundtables.

Where you'll work

Gresley House
Ten Pound Walk
Doncaster
DN4 5HX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PUBLIC RELATIONS COMMUNICATIONS ASSOCIATION LIMITED

Training course

Public relations and communications assistant (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use IT systems and software to support campaigns.
  • Build stakeholder relationships including developing contacts within the media and presenting to them in both formal and informal settings.
  • Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
  • Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
  • Able to adapt communication styles as appropriate to the audience.
  • Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
  • Distribute content using social media channels.
  • Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
  • Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
  • Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
  • Undertake risk assessment and provide information to support stakeholder planning and strategy.
  • Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
  • Proofread and edit communications materials such as news releases, graphics and video, and social media content.
  • Support team and colleague development through buddying or coaching.
  • Contribute to activities which focus on improving sustainability within their organisation's procedures.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use IT systems and software to support campaigns.
  • Build stakeholder relationships including developing contacts within the media and presenting to them in both formal and informal settings.
  • Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
  • Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
  • Able to adapt communication styles as appropriate to the audience.
  • Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
  • Distribute content using social media channels.
  • Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
  • Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
  • Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
  • Undertake risk assessment and provide information to support stakeholder planning and strategy.
  • Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
  • Proofread and edit communications materials such as news releases, graphics and video, and social media content.
  • Support team and colleague development through buddying or coaching.
  • Contribute to activities which focus on improving sustainability within their organisation's procedures.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.

Training schedule

Training will take place mainly in the workplace at Doncaster Chamber, with regular off-the-job learning built into the role. This will include opportunities to work with the wider Chamber team, support events, and spend time with local businesses and stakeholders to build practical experience. The apprentice will also complete structured training courses with a specialist provider, delivered through a mix of online sessions and occasional in-person workshops. Training is expected to take place one day per week, with ongoing support from both the Chamber team and the provider throughout the apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Doncaster Chamber is a membership organisation that supports businesses across the public, private, and third sectors. We provide networking opportunities, advocacy, business support, and events that help organisations grow, connect, and succeed locally, regionally, and nationally.

http://www.doncaster-chamber.co.uk (opens in new tab)

After this apprenticeship

Moving into roles such as PR Assistant, Communications Officer, or Marketing Coordinator within agencies, in-house teams, or third-sector organisations.

Apprentices can build on this experience with higher-level apprenticeships or professional qualifications (e.g., CIPR Certificate, CIPR Diploma, or Chartered Institute of Marketing credentials).

Ask a question

The contact for this apprenticeship is:

DONCASTER CHAMBER OF COMMERCE & ENT

Sian Booth

sbooth@doncaster-chamber.co.uk

07881943707

The reference code for this apprenticeship is VAC1000340068.

Apply now

Closes in 16 days (Sunday 21 September 2025 at 11:59pm)

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