Freight Forwarder Apprentice
Rhenus Logistics
Staffordshire (WS11 0XG)
Closes in 10 days (Monday 15 September 2025 at 11:59pm)
Posted on 2 September 2025
Contents
Summary
Rhenus Cannock are offering a freight apprenticeship to individuals that are keen to learn more about international logistics. A great opportunity to really see how a global logistics company operates. How we deal with bookings, customer service, to transport planning and dealing with customs regulations.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- International freight forwarding specialist (level 3)
- Hours
-
Monday- Friday, 09.00 - 17.30.
Inclusive of 1 hour lunch break.
37 hours 30 minutes a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
All the basics as to how freight is moved domestically and internally will be covered including:
- Direct customer communications.
- Booking receipt
- Shipment tracking
- Quoting
- Reporting
- Invoicing & Job costing
- Network and Partner communication
- UK customs formalities
- General admin: filing, queries, claims, PODs etc.
Where you'll work
Unit 1 Gallan Park
Watling Street
Cannock
Staffordshire
WS11 0XG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Training course
International freight forwarding specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
- Air. Use and adapt terminology appropriate to the air freight industry.
- Air. Select and use documentation appropriate to the air freight industry.
- Ocean. Use and adapt terminology appropriate to the ocean freight industry.
- Ocean. Select and use documentation appropriate to the ocean freight industry.
- Road. Use and adapt terminology appropriate to the road freight industry.
- Road. Select and use documentation appropriate to the road freight industry.
- Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Training schedule
- On the job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
- Identify, track and support 6 hours off the job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Requirements
Essential qualifications
GCSE in:
- English (grade Minimum Grade C or 4)
- Maths (grade Minimum Grade C or 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Keen to learn continuously
About this employer
Rhenus Logistics are one of the largest freight forwarding companies, offering high-quality, cost-effective freight logistics solutions for exporters and importers. With 75 years of proven performance, a commitment to results has established Rhenus Logistics as a major operator for freight transport, direct to overland markets and global destinations.
After this apprenticeship
International Export Planner, leading to Supervisor and even Manager depending on the individual.
Ask a question
The contact for this apprenticeship is:
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
The reference code for this apprenticeship is VAC1000339606.
Apply now
Closes in 10 days (Monday 15 September 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.