BA25 Business Support and Training Administrator Apprenticeship at Family Care Associates
FAMILY CARE ASSOCIATES LIMITED
Chorley (PR7 6RA)
Closes in 27 days (Friday 26 September 2025 at 11:59pm)
Posted on 29 August 2025
Contents
Summary
We are looking for a motivated and enthusiastic individual to join our team as a Training and Business Administrator Apprentice. This role provides an excellent opportunity to gain hands-on experience in business administration, training support, and front-of-house duties while working towards a nationally recognised apprenticeship qualification.
- Wage
-
£16,200 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9am- 5pm with a 30 minute lunch
37 hours 30 minutes a week
- Start date
-
Monday 20 October 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We’re looking for a motivated and enthusiastic Training and Business Administrator Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in administration, training support, and reception duties while working towards a Level 3 Business Administrator Apprenticeship.
You’ll be a key part of the team, helping to organise training sessions, support with day-to-day office administration, and welcome visitors at reception. No two days will be the same, and you’ll develop a wide range of skills to support your future career.
What You’ll Do
- Support the coordination of training sessions and workshops
- Provide general administrative support, including managing records and documents
- Greet visitors, answer calls, and manage reception duties
- Help with diary management, booking venues, and preparing resources
- Assist with data entry, post, and other office tasks
- Take on other reasonable duties to support the business and your development
What We’re Looking For
- A positive attitude and willingness to learn
- Strong communication and organisational skills
- Good IT skills (Microsoft Office)
- Friendly, professional, and approachable
- Able to work well in a team and independently
What You’ll Get
- A nationally recognised apprenticeship qualification
- Hands-on experience in training, business admin, and reception
- Ongoing support and mentoring
- Great opportunities for progression after your apprenticeship
If you’re organised, friendly, and ready to start your career in administration, we’d love to hear from you!
This post is subject to a [Disclosure and Barring Service (DBS) check / relevant background check – adjust as appropriate]. Applicants are required to declare any unspent convictions under the Rehabilitation of Offenders Act 1974. A criminal conviction will not necessarily prevent you from being employed. Each case will be considered on its own merits in line with our safeguarding and recruitment policies.
Where you'll work
The Unit
Berry Way, Euxton
Chorley
PR7 6RA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RUNSHAW COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be provided by Runshaw College.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
More training information
EPA (End Point Assessment) – Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
Other requirements
This post is subject to a [Disclosure and Barring Service (DBS) check / relevant background check – adjust as appropriate]. Applicants are required to declare any unspent convictions under the Rehabilitation of Offenders Act 1974. A criminal conviction will not necessarily prevent you from being employed. Each case will be considered on its own merits in line with our safeguarding and recruitment policies.
About this employer
SME specialising in education, residential childcare and fostering. Located in Chorley. Secondary office in Midlands, we operate across Midland, west midland and North west
https://family-care.co.uk/ (opens in new tab)
Company benefits
Home based with some days in the office
After this apprenticeship
Completing this apprenticeship will provide a strong foundation for a career in business administration, training coordination, or office management. Successful apprentices may have the opportunity to:
- Progress into a permanent administrative or training role within the organisation
- Gain further qualifications or specialist training in areas such as business administration, HR, or project support
- Develop transferable skills such as organisation, communication, and customer service that are highly valued across many sectors
- Explore career pathways into management, operations, or other professional support roles
This role is an excellent stepping stone for anyone looking to build a long-term career in administration or business support while gaining practical experience and recognised qualifications.
Ask a question
The contact for this apprenticeship is:
RUNSHAW COLLEGE
Hayley James
james.h2@runshaw.ac.uk
01772418609
The reference code for this apprenticeship is VAC1000339541.
Apply now
Closes in 27 days (Friday 26 September 2025 at 11:59pm)
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