Compliance and Risk Officer Apprentice (Finclusion Limited)

FINCLUSION LIMITED

Macclesfield (SK11 6QJ)

Closes in 28 days (Friday 26 September 2025 at 11:59pm)

Posted on 28 August 2025

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Contents

Summary

An exciting opportunity to join Finclusion as a Compliance and Risk Officer.

Wage

£30,000 a year

Check minimum wage rates (opens in new tab)

Training course
Compliance and risk officer (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Wednesday 8 October 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Compliance Officer will support the business in ensuring it meets its regulatory obligations under the FCA’s consumer credit regime and other applicable legislation. The role involves day-to-day monitoring, oversight, and reporting activity to help maintain a culture of compliance and effective risk management across Finclusion Ltd. This is a hands-on role suited to an individual with strong attention to detail and a proactive approach to regulatory compliance in a customer-focused lending business.

Key Responsibilities

Regulatory Compliance

  • Assist in ensuring ongoing compliance with FCA rules, including CONC and the Consumer Duty
  • Monitor regulatory developments and maintain up-to-date awareness of FCA expectations
  • Support with regulatory reporting and data submissions, and maintain compliance registers
  • Log, track, and escalate any breaches, complaints, or regulatory issues

Monitoring & Oversight

  • Conduct regular compliance monitoring in line with the compliance monitoring plan
  • Support root cause analysis of any customer complaints, process failures or breaches
  • Work with operational teams to ensure actions are implemented and embedded

Policies, Procedures & Controls

  • Maintain and review internal policies and procedures to ensure alignment with FCA rules and Finclusion’s risk appetite
  • Assist in drafting new policies and updating existing ones as required
  • Ensure documentation is well-maintained, version-controlled, and consistently applied

Training & Awareness

  • Support the delivery of compliance and conduct training to staff across the business
  • Help maintain training records and ensure individuals meet relevant competency requirements under the Senior Managers & Certification Regime (SMCR)

Risk Management Support

  • Work with the CEO to support Finclusion’s approach to operational, conduct, and regulatory risks
  • Assist in identifying new and emerging risks and capturing them in the firm’s risk register

Financial Promotions & Customer Communications

  • Support the review of marketing materials and customer-facing documentation to ensure regulatory compliance and fair treatment of customers
  • Ensure that communications meet the requirements of the Consumer Duty, particularly the requirement to deliver clear, fair and not misleading outcomes

Where you'll work

The Ropewalks
Newton Street
Macclesfield
SK11 6QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Compliance and risk officer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Implement legal and regulatory framework requirements.
  • Deliver risk and compliance services to stakeholders using organisational systems and processes.
  • Plan and organise workloads to meet individual and team performance targets.
  • Identify ways to reduce and mitigate incidents of non-compliance.
  • Escalate compliance and risk issues where appropriate in line with organisational procedures.
  • Manage records in order to meet audit requirements of the organisation.
  • Produce evidence-based reports and management information for stakeholders considering visualisation techniques when presenting data.
  • Select and use communication methods applicable to the audience and circumstances, for example, presentations, phone, face to face, email, virtual meetings.
  • Communicate about products with customers, colleagues or stakeholders in different styles, for example visually, verbally, written, using e-comms.
  • Build and maintain working relationships.
  • Identify own training needs and seek feedback to improve performance and service delivered.
  • Apply continuous improvement techniques when delivering improved compliance outcomes and mitigating risks.
  • Record information electronically and make use of available technology, for example Management Information Systems (MIS), spreadsheets, presentation software, word processing, email, virtual communication.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
  • Implement legal and regulatory framework requirements.
  • Deliver risk and compliance services to stakeholders using organisational systems and processes.
  • Plan and organise workloads to meet individual and team performance targets.
  • Identify ways to reduce and mitigate incidents of non-compliance.
  • Escalate compliance and risk issues where appropriate in line with organisational procedures.
  • Manage records in order to meet audit requirements of the organisation.
  • Produce evidence-based reports and management information for stakeholders considering visualisation techniques when presenting data.
  • Select and use communication methods applicable to the audience and circumstances, for example, presentations, phone, face to face, email, virtual meetings.
  • Communicate about products with customers, colleagues or stakeholders in different styles, for example visually, verbally, written, using e-comms.
  • Build and maintain working relationships.
  • Identify own training needs and seek feedback to improve performance and service delivered.
  • Apply continuous improvement techniques when delivering improved compliance outcomes and mitigating risks.
  • Record information electronically and make use of available technology, for example Management Information Systems (MIS), spreadsheets, presentation software, word processing, email, virtual communication.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Organisation skills
  • Team working
  • Written communication skills
  • Familiarity with FCA rules
  • Ability to work independently
  • High level of integrity
  • Professional ethics

About this employer

At Finclusion, we empower individuals and families with economic opportunity, connectedness and the freedom to choose where they live and work. We believe that credit is more than money, it can be a lifeline offering stability to those that would otherwise be locked out of the financial system. We deliver fast, transparent lending solutions that empower customers and support dealers in getting more financially excluded customers into safe, reliable cars. We are - Driven to Include.

After this apprenticeship

Early stage company so opportunity to grow with the business taking on increased responsibility around financial crime prevention and credit risk ultimately becoming Chief Risk Officer.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Raymond Duke

RaymondDuke@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000339220.

Apply now

Closes in 28 days (Friday 26 September 2025 at 11:59pm)

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