HR Apprentice

NOMAD FOODS EUROPE LIMITED

Lowestoft (NR32 1XQ)

Closes tomorrow (Friday 12 September 2025 at 11:59pm)

Posted on 11 September 2025


Summary

To combine on the job training with structured learning to develop practical skills and theoretical knowledge. Providing general support to the HR team with any appropriate duties as required. This role is an important supportive role to the business

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Day Shifts - 08:30 - 17:00, with one hour unpaid lunch.

37 hours 30 minutes a week

Start date

Monday 22 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To provide administration support for our people processes including but not limited to:

  • Processing paperwork
  • Filing
  • Dealing with mail
  • Data gathering
  • Arranging meetings
  • Reception support
  • Payroll support
  • Recruitment – assist with the recruitment process, including supporting the pre employment administration and arranging interviews
  • Training - assist in maintaining the database
  • Reception support - cover reception duties as required
  • Employee Life Cycle - support all aspects from new starter to leaver
  • Absence - support the absence management process ie maintaining the database and producing and processing return to works for managers
  • Payroll - to support the monthly payroll process and cover when required

Where you'll work

Whapload Road
Lowestoft
NR32 1XQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE NORWICH

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • HR Support Level 3 Apprenticeship Standard
  • Your training will take place one day a week at City College Norwich - Norfolk House, Exchange Street NR2 1DD

More training information

If you'd like to find out more about City College, please check out the website - www.ccn.ac.uk

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

We pride ourselves on our strong team of 4,600 people across our company. Our culture is all about driving high performance; encouraging and rewarding entrepreneurial and team behaviour; creating an inspiring culture where individuals and teams can be successful; and celebrating our successes while always striving for more. We call our culture ‘our way’ and it’s embodied in everything we do. At almost three times the size of our nearest competitor, we are the undisputed industry leader. And in order to be the best, we need to develop and hire the best people for now and our future ambitions. Nomad Foods has all the jobs and departments you might expect in a fast-moving consumer goods company including sales, marketing, research and development, finance, HR and IT. With 13 of our own manufacturing sites, we also offer great jobs and careers in all aspects of supply chain operations including production, engineering, procurement and logistics.

https://www.birdseye.co.uk (opens in new tab)

After this apprenticeship

This course should support a learner’s progression which may include:

  • Continuation, development or promotion at work or within this sector
  • The skills to further develop a specialism within the Professional Services sector
  • A learner may choose to progress to the Level 5 HR People Professional Apprenticeship Standard
  • Successful completion of this apprenticeship will allow the apprentice to apply for Associate Membership (Assoc. CIPD) of the Chartered Institute of Personnel & Development (CIPD), the professional body for the HR Sector (if the EPA is taken through the CIPD)

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE NORWICH

CCN Apprenticeships

apprenticeships@ccn.ac.uk

01603 773365

The reference code for this apprenticeship is VAC1000339120.

Apply now

Closes tomorrow (Friday 12 September 2025 at 11:59pm)

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