Business Admin Apprentice

ADAMS ESTATES LTD

READING (RG2 7AZ)

Closes in 14 days (Monday 29 September 2025 at 11:59pm)

Posted on 15 September 2025


Summary

We're offering an opportunity within our business for a motivated and tech-proficient individual. The role will provide hands-on experience across a variety of tasks, including inventory management, administration &customer service. The apprenticeship is designed to help the successful candidate develop practical skills and professional confidence.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Performance-related bonuses may be available based on individual contribution and overall business performance.

Training course
Business administrator (level 3)
Hours
Monday to Friday– 9.00 am to 5.00 pm. 40 hours a week.

40 hours a week

Start date

Monday 20 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are seeking a motivated and tech-proficient apprentice to join our property business. This is an excellent opportunity for someone looking to gain hands-on experience in a professional environment while developing valuable skills across multiple areas of the business.

As an apprentice, you will gain exposure to a wide range of tasks, including:

  • Assisting with inventory management
  • Supporting AML (Anti-Money Laundering) tracking and compliance
  • Handling general administrative duties
  • Providing customer service support to tenants, landlords, and clients
  • Assisting across various departments to help maintain smooth operational flow.

What We’re Looking For:

  • A motivated and enthusiastic individual with a willingness to learn.
  • Tech-proficient and comfortable using digital systems/software.
  • Strong organisational skills and attention to detail
  • Good communication and teamwork abilities

What You’ll Gain:

  • Practical experience in the day-to-day operations of a property business
  • Development of administrative, compliance, and customer service skills
  • Confidence working in a professional office environment
  • Mentorship and support to help you build your career

Where you'll work

66 CHRISTCHURCH ROAD
READING
RG2 7AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEIR TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.

The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

The employer will offer training around:

  • Inventory Management Training – how to prepare, update, and maintain property inventories accurately.
  • AML (Anti-Money Laundering) Compliance – understanding processes, tracking requirements, and ensuring records are up to date.
  • Administrative Skills – training in filing systems, document management, email handling, and scheduling.
  • Customer Service Skills – communication techniques, handling tenant and client enquiries professionally, and conflict resolution basics.
  • Property Business Processes – exposure to different departments to learn how each contributes to operational flow.
  • IT & Software Proficiency – training in relevant property management systems, spreadsheets, and digital tools.
  • Team Collaboration & Workflow – understanding how to work effectively within a team and support cross-departmental tasks.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Basic IT proficiency
  • Strong organisational skills
  • Time management skills
  • Ability to follow procedures
  • Ability to follow compliance
  • Motivated and eager to learn
  • Reliable and punctual
  • Professional attitude
  • Responsible

About this employer

Adams Estates is an independent estate and letting agency based in Reading, Berkshire. The company was founded with a mission to transform the rental sector by providing exceptional service to both landlords and tenants. Their approach focuses on treating tenants as valued customers, aiming for loyalty rather than mere satisfaction, and consistently exceeding expectations.The agency offers a comprehensive range of services tailored to the needs of vendors, purchasers, landlords, and tenants. These services include the sale and letting of residential properties, property management, commercial lettings, student accommodation, and mortgage and insurance services. They pride themselves on their extensive local knowledge and commitment to providing a tailored, personal service to each client. Adams Estates is also known for its active involvement in the local community, aiming to be more than just an estate agent by fostering strong community ties. Adams Estates is located at 66 Christchurch Road, Reading, Berkshire, RG2 7AZ. They are accredited members of nationally recognized bodies such as NALS and operate under the NALS professional Code of Practice and Rules of Conduct.

https://www.adamsestates.net (opens in new tab)

Company benefits

We provide a supportive office environment with complimentary snacks, hot and cold beverages, a dedicated desktop workstation, and lunch provided daily.

After this apprenticeship

Based on performance and successful completion of the apprenticeship, there is strong potential for the individual to be offered a full-time position with our company.

Ask a question

The contact for this apprenticeship is:

WEIR TRAINING LIMITED

Matt Noyce

mnoyce@weirtraining.co.uk

07885 881069

The reference code for this apprenticeship is VAC1000339035.

Apply now

Closes in 14 days (Monday 29 September 2025 at 11:59pm)

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