Business Admin Apprentice

ASHLEY WOULD ESTATE AGENTS LIMITED

Halesowen (B62 8AN)

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

Posted on 22 August 2025

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Summary

As a small family-run business operating in Sales and Lettings, our estate agency is very much a joy to run. We work extremely closely with all clients to ensure a high level of customer service, communication and of course assistance with any relevant property needs.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday – Friday; 9am – 5pm. (Breaks to be confirmed)

40 hours a week

Start date

Monday 15 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Literate and numerate
  • Good IT Skills
  • Works cooperatively as part of the team,
  • Taking responsibility for activities as directed
  • Organise own workload and able to prioritise to meet deadlines
  • Consistently perform to the best of their abilities
  • Work with integrity and professionalism
  • Flexible approach to working

Responsibilities:

  • Produce accurate records and documents including emails, letters, files, payments, reports and proposals 
  • Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
  • Update and review databases, record information and produce data analysis where required

Where you'll work

19 Hereward Rise
Halesowen
B62 8AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator Apprenticeship Standard:

  • The successful applicant will be allocated an assessor who will visit them in the workplace once every 6-8 weeks
  • College study

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Math (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Team working

About this employer

My career in an estate agency began in Halesowen in 2015, however, that soon expanded to include the surrounding areas. After working my way up to a Director’s post within one of the UK’s leading franchises. I have now made a focused decision to return to my roots, where my true passion lies, in the buying and selling of local properties for local people. My unique insight into properties in the local and surrounding areas, as well as a strong sense of community, places me in a prime position to offer my clients exactly what they need, a truly bespoke service.

After this apprenticeship

  • Possible permanent role

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Maadiyah Hamid

mhamid@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000338496.

Apply now

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

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