Medical & Skin Receptionist Apprentice

LEEDS CLINIC LTD

LEEDS (LS8 2SQ)

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

Posted on 20 August 2025

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Summary

The Leeds Clinic & The Leeds Skin Clinic are looking for a professional apprentice to join their team!

Wage

£15,311.40 to £24,761.88, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Salary will be confirmed if successful at interview.

Training course
Business administrator (level 3)
Hours
Monday 12- 7pm, Tuesday, Thursday & Friday 9-5pm, two Saturdays a month 9-3pm.

39 hours a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Checking patients in.
  • Offering drinks.
  • General housekeeping.
  • Answering telephone calls and email enquiries to a high standard.
  • Photocopying/scanning.
  • Understanding the range of our services and the ability to explain what we do.
  • Booking in/rearranging appointments.
  • Taking payments and reconciling on a daily basis.
  • Confirming appointments.
  • Updating the spreadsheets on a daily basis.
  • Social media skills will be helpful to update daily stories/canva experience would be desired .

Where you'll work

2 UPLAND ROAD
LEEDS
LS8 2SQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administrator apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Mathematics (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Positive attitude
  • Professional at all times
  • Ability to multitask
  • Good written communication

Other requirements

Required to work two Saturdays a month from 9am-3pm.

About this employer

We are an accessible Private GP & Skin Clinic in which Dr Rashid and his team provide a family style approach and aim to go over and beyond for their patients. The practice aims to accommodate the patient and can be flexible to offer appointments around your time. The service is not intended to replace a regular NHS GP, but to work alongside them. The Leeds Clinic also offers a range of corporate solutions including workplace screening and full Occupational Health Services, VISA medicals, employment medicals, and speedy private GP appointments for employees

https://www.leeds-clinic.co.uk/about/ (opens in new tab)

After this apprenticeship

   Potential full-time role upon completion of apprenticeship.       

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC1000338235.

Apply now

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

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