Hospitality Management Degree Apprenticeship

PPHE Hotel Group

London (SE1 7UT)

Closes in 11 days (Wednesday 3 September 2025 at 11:59pm)

Posted on 20 August 2025

Print

Contents

Summary

An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Park Plaza Hotels, in partnership with University of Gloucestershire. Complete a BA (Hons) Degree in Applied Hospitality Management and a Chartered Manager Apprenticeship, whilst gaining practical operational experience in luxury hotels in the hospitality industry.

Wage

£25,396.80 a year

Check minimum wage rates (opens in new tab)

Training course
Chartered manager (degree) (level 6)
Hours
32 hours of hotel operational work plus 8 hours per week on a study day. (day TBC). This is a Degree Apprenticeship in a hospitality business, so it will involve shift work, including weekends and evenings.

40 hours a week

Start date

Monday 5 January 2026

Duration

3 years

Positions available

4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • This is an exciting opportunity to gain practical experience in one of the most highly recognised hospitality organisations in the world, whilst providing you with the opportunity to study a fully funded Chartered Manager Degree Apprenticeship in Hospitality.
  • We are looking for hard-working candidates who can demonstrate dedication and enthusiasm in helping manage our hotels and look after our guests with warmth and compassion. This is your chance to develop your knowledge and practical skills, guided by a team of outstanding professionals who are committed to building confident team leaders.
  • In your first 2 years, you will spend time in Housekeeping, Reception and Food & Beverage on rotation, gaining a rounded knowledge of the hotel.  Following this, you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme.

Where you'll work

Vacancies Across Locations Including Park Plaza London Waterloo SE 1 7 DP
Art Otel London EC 2 a 3 DT and Park Plaza London Westminster Bridge
London
SE1 7UT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY OF GLOUCESTERSHIRE

Training course

Chartered manager (degree) (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence.   Produce reports that clearly present information and data, using a range of interpretation and analytical processes.  Gain wide support to deliver successful outcomes
  • Plan, organise and manage resources in order to achieve organisational goals.  Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required.  Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
  • Managing budgets, controlling expenditure and production of financial reports
  • Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships.  Creative approaches to developing solutions to meet customer need
  • Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
  • Communicate clearly, effectively and regularly using oral, written and digital channels and platforms.  Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate.  Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
  • Able to articulate organisational purpose and values.  Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
  • Able to build teams, empower and motivate others to improve performance or achieve outcomes.  Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
  • Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels.  Able to contribute within a team environment.  Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback.  Work collaboratively with internal and external customers and suppliers
  • Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others.  Can manage stress and personal well-being, and confident in knowing core values and drivers
  • Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
  • Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Training schedule

36 months practical training period, plus 3-6 months for the End Point Assessment.

Delivery model: 

  • Work-based training with your employer
    Day release  (approximately 1 day a week) in London
  • Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work

Qualifications included:

BA (Hons) Applied Hospitality Management
Level 6 Chartered Manager (Degree) Apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English Language (grade Grade Grade 9 - 4 (A*- C ))
  • Maths (grade Grade Grade 9 - 4 (A*- C ))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Creative
  • Initiative
  • Passion for hospitality
  • Can-do attitude
  • Willingness to learn

About this employer

At PPHE Hotel Group, we are creators. Working here is about creating amazing experiences for our guests – and an amazing future for yourself. We offer excellent training, a supportive team environment and real opportunities to learn, grow and follow a career. We are an award-winning international hospitality and real estate group with 51 hotels, resorts and campsites across eight countries. It takes a multi-talented team behind the scenes to support such a large and diverse hotel business. Our teams set strategies, manage operations, and find new ways to engage and impress guests. This is a place where your specialist skills and experience can create a genuine impact – while you progress your career in the hospitality world.

http://www.pphe.com (opens in new tab)

Company benefits

Two meals per day. 30 days holiday, inc bank holidays. Discounted rates. Access to 40% of your pay before payday. Travel season ticket loans. Discounted gym. Free uniform dry cleaning. Annual staff parties & events.

After this apprenticeship

The opportunity of an exciting junior supervisory position at the end of your programme, in the location of your choice.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY OF GLOUCESTERSHIRE

The reference code for this apprenticeship is VAC1000338109.

Apply now

Closes in 11 days (Wednesday 3 September 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.