Property Maintenance Operative Apprentice

SAROVA HOTELS LIMITED

London (SW7 2RS)

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

Posted on 20 August 2025


Summary

The Sarova Hotel Group is seeking to appoint an ambitious, highly effective Property Maintenance apprentice, based in South Kensington. This apprenticeship includes training in the Level 2 Property Maintenance Operative qualification.

Training course
Property maintenance operative (level 2)
Hours
5 shifts per week including Saturday and Sunday on a rota basis. Shift pattern is 08.00 - 16.30 or 09.30 to 18.00 on rota

40 hours a week

Start date

Monday 22 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The chosen candidate will be working alongside our current property Maintenance Team, with full training and supervision you will: 

  • In liaison with the Maintenance Manager maintain adequate basic trade supplies & equipment in order to carry out required tasks, ensuring company purchasing policies are followed at all times.
  • Ensure that all equipment/supplies are stored safely and securely and wastage of materials is kept to a minimum.
  • To maintain effective communication channels between you, the Head Housekeeper, the Maintenance Manager and your colleagues in Housekeeping and Maintenance and in other departments.
  • To ensure an effective end of shift handover procedure with Housekeeping ensuring that all information with respect to the days activities is communicated.
  • To attend and contribute to team meetings
  • To maintain a high standard of appearance and hygiene and wear the correct uniform.
  • To undergo apprenticeship training both on and off the job, as required and to develop and apply the technical knowledge gained to maintain standards
  • To take responsibility for the day to day decorative repairs in the bedrooms such as painting, wall paper repairs, plastering, tiling, grouting and sealants etc.
  • To check on a regular basis, all public areas including Food and Beverage Areas, guest corridors, staircases, & outside of hotel, for damage to building fabric & where possible repair or re-decorate as soon as reasonably possible taking operational needs into consideration.
  • To carry out decorative repairs to, “behind the scenes” areas, e.g. kitchens, compactor and store areas, canteen, locker rooms, offices etc.
  • To work in a clean, tidy and safe manner at all times, being aware of environmental issues.
  • In liaison with the Maintenance Manager ensure that all equipment is well maintained and kept in good working order.
  • When required, to assist with undertaking general daily repairs.
    To be conversant with all operating systems relating to plant, equipment and utilities.
  • To be fully conversant with all emergency procedures relating to utilities.
  • In liaison with the Maintenance Manager/ Assistant Maintenance Manager plan your daily & weekly schedule of decorative work around the hotel occupancy levels.
  • In liaison with the Maintenance Manager/ Assistant Maintenance Manager ensure that the planned preventative maintenance (PPM) schedule is followed.
  • To adhere to the hotel Health & Safety policy at all times.
    To take reasonable care and responsibility for the Health & Safety of yourself and others who may be affected by your acts or omissions at work.
  • To co-operate fully with the Company in maintaining a safe & secure working environment, adhering to all relevant Security, Fire, Health & Safety & Food Safety legislation and procedures.
  • To be familiar with the Company Disciplinary & Grievance procedures, Absence notification procedures and Staff Rules & Regulations and ensure that you adhere to them at all times.
  • To meet all learning commitments of the apprenticeship as directed by your line manager, and the training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams.
  • To undertake any other reasonable task or responsibility as required by the Head Housekeeper, Maintenance Manager or Duty Manager in order to meet our business needs.

Where you'll work

11 Thurloe Place
London
SW7 2RS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

M I T SKILLS LIMITED

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

  • Level 2 Standard Property Maintenance Operative apprenticeship 
  • Level 1 Functional Skills in maths and English (if required)

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Logical
  • Creative

About this employer

At Sarova, we are genuine, innovative and involved. We focus on impact, believe in people and take accountability. With a culture driven by honesty, support, respect and good leadership, we are determined to deliver. Together, we build the best experiences for our guests and employees. If this is the kind of team you would like to be a part of, we would love to hear from you.

https://www.sarova.com/ (opens in new tab)

After this apprenticeship

Upon completing your apprenticeship, there may be the opportunity of full-time employment. 

Ask a question

The contact for this apprenticeship is:

SAROVA HOTELS LIMITED

Talita Puerta

tpuerta@sarova.com

03003032225

The reference code for this apprenticeship is VAC1000338039.

Apply now

Closes in 13 days (Friday 5 September 2025 at 11:59pm)

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