Internal Sales Executive Apprenticeship
The Dalesman Group
West Yorkshire (BD5 8HW)
Closes in 27 days (Monday 15 September 2025 at 11:59pm)
Posted on 18 August 2025
Contents
Summary
We have an opportunity to join our fast-paced internal sales team. If your looking to start your career in sales, deliver excellent customer service, liaising with other departments for order fulfilment and not forgetting, supporting the external sales team, if this is what you’re looking for, then The Dalesman apprenticeship program needs you.
- Wage
-
£13,741 to £22,222.20, depending on your age
National Minimum Wage
- Training course
- Sales executive (level 4)
- Hours
-
Monday - Friday, 8.30am - 4.30pm
35 hours a week
- Start date
-
Monday 22 September 2025
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Take sales orders, by telephone and email from customers and the external sales team
- Input sales orders accuratley on to our systems
- Maintain customer data and perform data enry tasks
- Ensure awareness of customer contracts
- Answer incoming calls
- Sell new products and offers to new and existing customers by telephone
- Drive proactive sales activity through upselling, cold calling, and prospecting to generate new business
- Be able to handle objections professionally and close sales effectively
- Collaborate with the external sales team to support customer retention and new business integration
- Maintain a professional and welcoming office enviroment
- Carry out general administrative tasks necessary to support the effective delivery of all responsibilites
Where you'll work
Dalesman House
Chase Way
Bradford
West Yorkshire
BD5 8HW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GI GROUP RECRUITMENT LTD
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
- Sales Executive Level 4 (Higher national certificate) Apprenticeship Standard
- Your training will take place on site at our head office
Requirements
Desirable qualifications
A Level in:
- English (grade Level 3)
- Maths (grade Level 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
Disclosure and Barring Service Check. Right to Work Checks. Basic maths & English to meet apprenticeship requirements. Proficient in Microsoft Office (Word, Excel, Outlook) Able to work under pressure and manage multiple priorities. Be customer focused with a proactive and positive attitude. Strong interpersonal and communication skills. Demonstrate initiative, integrity, and a commitment to continuous improvement.
About this employer
Established in 1979 and supplies fine food ingredients to the meat, bakery & retail industries. For over 45 years, Dalesman have been manufacturing the finest selection of seasoning, fine food ingredients, culinary and functional blends that have inspired taste and helped engage the nation’s passion for flavourful food.
After this apprenticeship
- Internal Sales Executive
- External Field Sales Executive
Ask a question
The contact for this apprenticeship is:
The Dalesman Group
Mark Hunter
mark.hunter@thedalesmangroup.co.uk
01274758000
The reference code for this apprenticeship is VAC1000337734.
Apply now
Closes in 27 days (Monday 15 September 2025 at 11:59pm)
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