Business Administration Apprentice
HARRIS CITY ACADEMY CRYSTAL PALACE
London (SE15 5DZ)
Closes in 13 days (Monday 1 September 2025)
Posted on 18 August 2025
Contents
Summary
Harris Academy are looking for a confident, organised communicator who thrives in a dynamic environment and enjoys working with a wide range of stakeholders. This is a fantastic opportunity to be part of a forward-thinking team driving excellence in education.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
37 hours a week
- Start date
-
Friday 31 October 2025
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- First point of contact for the initial teacher education team, dealing with telephone calls and inbox queries
- Maintaining accurate databases and evaluation records
- Liaising with Harris Institute colleagues in Chafford Hundred and Beckenham to share information
- Preparing information to respond to queries from stakeholders and suppliers, including DfE
- Maintaining the website, ensuring that content is current, accurate and well presented. Images are changed regularly and out-of-date information is removed promptly
- Organising team diary and bookings calendar to be shared with colleagues, ensuring that the calendar is kept up to date and event clashes are avoided
- Leading the administration and organisation for centrally run CPD, liaising with academies to book training rooms, catering, and refreshments
- Timely communications with participants undertaking training, confirming training times, venues and homework expectations ahead of training sessions
- Supporting financial systems and processes, tracking trainee details, recording programme costs and sending information to finance so that invoices can be generated. Sharing invoices with schools and tracking payments
- Producing clear and comprehensive communications to promote training opportunities, e.g The Harris Highlights e-newsletter
- Creating materials for events, documents, and task sheets, including printing / photocopying
- Ability to accurately provide regular updates on Harris Institute activity
- Organise meetings/schedules, take notes and circulate meeting information
- Follow up on actions from participants/events
- Supporting the implementation of the Harris Institute and National Institute of Teaching process and procedures
- Maintain responsibility for an efficient filing system both electronically and manually, this may include audio and document preparation
- Proofreading and collating information for the production of marketing materials
Where you'll work
112 Peckham Road
London
SE15 5DZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LDN APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
To meet the requirements of the Level 3 Business Administrator apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9 or A*-C)
- Maths (grade 4-9 or A*-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
Join the Harris Institute's new site in Peckham, where you'll play a key role in supporting teacher training and development across London and South Essex. As the first point of contact for our office, you'll coordinate recruitment and programmes for Initial Teacher Education, Assessment Only, and apprenticeships. At the heart of the Academy's success is an absolute belief in the ability of every student to shine – no matter what their background, ability or character. Combining the traditional values of discipline, respect and good behaviour with contemporary best practice in teaching, learning and technology. With that in mind, Harris Academy look for people who act out their values in their actions. Everyone at the school works together to provide an inspiring, personalised learning experience in a stimulating environment, enabling all students to make outstanding progress.
After this apprenticeship
Full-time employment.
Ask a question
The contact for this apprenticeship is:
LDN APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC1000337664.
Apply now
Closes in 13 days (Monday 1 September 2025)
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