Business Administration Apprenticeship

SUPREME LINGUISTIC SERVICES LTD

Baltimore Rd, (B42 1DY)

Closes on Monday 22 September 2025

Posted on 18 August 2025

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Summary

Premium Linguistic Services is seeking a Business Administration Apprentice to support with managing emails, portal bookings, calls, and general admin tasks. Based in our Birmingham head office, this is a great opportunity to gain hands-on experience in a busy office while working towards a qualification. Apply now to start your career!

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday- Friday 9:00am- 5.00pm

37 hours 30 minutes a week

Start date

Monday 29 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include:

  • Managing incoming emails and responding where appropriate
  • Handling portal bookings and updating records
  • Answering and directing phone calls
  • Assisting with general administrative tasks
  • Maintaining accurate data and filing systems
  • Supporting colleagues with day-to-day office operations
  • Liaising with clients and linguists in a professional manner
  • Ensuring tasks are completed within set deadlines

Where you'll work

Station House, Great Barr Business Park,
Baltimore Rd,
B42 1DY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration

Requirements

Essential qualifications

GCSE or equivalent in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Communication skills
  • Customer care skills
  • Driving License
  • Flexible
  • Initiative
  • IT skills
  • Organisation skills
  • Presentation skills
  • Problem solving skills
  • Sales Skills

Other requirements

Have you considered wage / hours / location?

About this employer

Premium Linguistic Services is a leading name in the field of high-quality translation and interpretation services across the UK. At present we operate out of three location - London, Sheffield and Birmingham head office. We have been providing top-notch services to administrative bodies, Job Centre Plus, Police, businesses, Immigration Advisory Service, NHS and private companies. With a database of 13000 linguists at our disposal, we offer unparalleled translation and interpretation services in over 250 languages and dialects. We even handle last minute bookings with ease. Due to our meticulous selection process only interpreters and translators with D.P.S.I or other similar qualifications are selected.

After this apprenticeship

  • Upon successful completion of the apprenticeship, there are opportunities for full-time employment and further career progression within the company

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000337641.

Apply now

Closes on Monday 22 September 2025

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