Office Administration Apprentice

BEDA HOMECARE LIMITED

Wootton (MK43 9JB)

Closes in 16 days (Sunday 31 August 2025)

Posted on 14 August 2025

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Summary

Beda Home Care in Wootton are seeking a proactive and detail-oriented Office Administration Apprentice to support their care management team with essential administrative tasks. This role is ideal for someone looking to grow within a supportive environment while contributing to the smooth running of recruitment and care operations.

Wage

£15,704 a year

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 5.00pm

40 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your loved ones deserve personalised, quality, reliable home care, and Home Instead provide experienced Care Professionals who can help them continue to live independently in the place they love. They have helped tens of thousands of families.

Beda Home Care, known as Home Instead in Wootton, Bedfordshire are looking for an apprentice to support the team.

They need a Office Administration Apprentice to support them.

So what will you be doing in this role?

Recruitment Administration:

  • You will assist with posting job adverts and managing job applications and schedule interviews as well as communicate with candidates
  • Maintain recruitment trackers and update candidate records

Auditing & Compliance:

You will support with internal audits of care documentation and staff files and ensure records are accurate, complete, and compliant with regulatory standards

General Office Duties:

  • You will be filing and organising physical and digital documents
  • Data entry into care management systems and spreadsheets
  • Answering and directing telephone calls professionally
  • Booking meetings and preparing agendas for the Care Manager
  • Supporting with minute-taking and follow-up actions

Where you'll work

suite 2, 106A Bedford Road
Wootton
MK43 9JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BEDFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator Apprenticeship Standard
  • Level 2 Functional Skills English and maths

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 3)
  • maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • communication skills
  • Reliable
  • Willing to learn
  • Organisation skills
  • Professional

Other requirements

Candidates must carry out an initial interview with a member of the Tresham College Apprenticeship Recruitment Team. Please be aware that the closing date is subject to change without prior notice.

About this employer

Home Instead provide experienced Care Professionals who can help them continue to live independently in the place they love. They have helped tens of thousands of families,

After this apprenticeship

For the right candidate, this role could lead to a permanent position and further development opportunities, including:

  • Progression into senior administrative or recruitment roles
  • Training in care coordination or compliance
  • Support with professional qualifications and career development
  • We are committed to nurturing talent and helping our team members build fulfilling careers

Ask a question

The contact for this apprenticeship is:

BEDFORD COLLEGE

The reference code for this apprenticeship is VAC1000337350.

Apply now

Closes in 16 days (Sunday 31 August 2025)

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