Business Administration Level 3 Apprentice
ASSESSMENT FOR DYSLEXIA LTD
Cambridgeshire (2 available locations)
Closes in 26 days (Wednesday 10 September 2025 at 11:59pm)
Posted on 14 August 2025
Contents
Summary
Advanced use of CRM and office software, effective business communication, time management and organisational skills, understanding of compliance and data protection.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday, 9.00am- 5.00pm
37 hours 30 minutes a week
- Start date
-
Tuesday 30 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
CRM Management:
- Enter, update and maintain client records accurately
- Track interactions and follow-ups using CRM tools
Communication & Correspondence:
- Draft and respond to emails professionally
- Answer incoming calls and direct queries appropriately
- Provide courteous and efficient customer service
Document Handling:
- Check documents for accuracy and completeness
- File digital and physical records systematically
- Assist with preparing materials for assessments
General Administration:
Support scheduling and diary management
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Brington, Cambridgeshire, PE28 5AD
- Brington, Cambridgeshire, Cambridgeshire, PE28 5AD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE S&A TRANSFORM GROUP LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
Other requirements
Full UK driving license.
About this employer
Assessment for Dyslexia Ltd provides in‑depth dyslexia assessments across a broad age range. Following thorough testing, they provide timely, tailored feedback and advice in a professional diagnostic report.
After this apprenticeship
- Any career progression routes will be discussed upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
THE S&A TRANSFORM GROUP LIMITED
The reference code for this apprenticeship is VAC1000337294.
Apply now
Closes in 26 days (Wednesday 10 September 2025 at 11:59pm)
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