Apprentice HR Administrator

DX NETWORK SERVICES LIMITED

Moulton Park (NN3 6FL)

Closes on Tuesday 14 October 2025

Posted on 14 August 2025

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Summary

Fantastic opportunity to work for a market leading provider of a wide range of delivery services, as part of your role you will be central contact for the company to access personnel (HR),support managers with all vetting related queries, carry out any other reasonable requests which may be required of this role, an exciting and varied role.

Wage

£21,000 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8:30 to 17:00 with a 30-minute break or 8:00 to 17:00 with a 1-hour break

40 hours a week

Start date

Tuesday 28 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities include:

·       To provide professional Personnel (HR) administrative support and advice to the business and colleagues whilst at the same time compiling, recording, maintaining and improving company records and processes.

·       To be a central contact for the company to access Personnel (HR) support/advice and provide excellent Customer Service across all functions within the business.

·       Process new starter vetting packs in line with the business policy.

·       Support Managers with all vetting related queries.

·       Managing timely input of data into the HRIS (Human Resources Information System) for new employees, leavers and changes.

·       Supporting managers with employee lifecycle queries, for onboarding and off-boarding

·       Ensure electronic filing of templates and forms issued is kept up to date.

·       Ensure People data validity and accuracy in the HRIS.

·       Manage all communication into Personnel (HR) including Team inbox and phone lines in line with agreed SLAs.

·       Working on ad hoc projects with the team as required.

·       Carry out any other reasonable requests which may be required of this role.

·       Daily management of companywide absence records

·       Maintaining accurate, up to date information within HRIS

·       Handle feedback from Internal Customers

·       Processing all administration within expected timeframes

·       Ensure that payroll receive all relevant and accurate data on time for payroll cut-off

 

Personal Specification:

·       Keen for a career within Human Resources

·       Excellent written and verbal communication skills.

·       Precise attention to detail and a strong level of accuracy

·       Ability to manage and organise workloads effectively, to meet deadlines.

·       Be computer literate in current windows package

·       Flexible and adaptive to changing priorities.

·       Good coordination skills for a variety of administrative tasks

Where you'll work

1 Kyoto Close
Moulton Park
NN3 6FL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

A prestigious market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. They provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. They have two divisions, Freight and Express. Their approach is straight-forward and no-nonsense. Their goal is to Deliver Exactly to their customers’ requirements.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Sophie Charalambous

sophie.charalambous@startingoff.co.uk

The reference code for this apprenticeship is VAC1000337215.

Apply now

Closes on Tuesday 14 October 2025

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