IT Business Admin Apprentice
Pavers Ltd
York (YO26 6QU)
Closes in 17 days (Monday 1 September 2025 at 11:59pm)
Posted on 14 August 2025
Contents
Summary
The role will be based in our IT department at our York Head Office. This apprenticeship, will give you the skills to be able to support the team so that they can deliver the most robust solutions & platforms to the business in a cost effective, customer focused manner. You’ll be mentored by the Head of IT Operations along with other leaders.
- Wage
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£17,233 a year
Check minimum wage rates (opens in new tab)
Annual pay review every April
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday - 8.30 am to 5.00 pm
Friday - 8.30 am to 4.30 pm
39 hours 30 minutes a week
- Start date
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Monday 15 September 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Recently finished your GCSEs or A-Levels and want your first full-time role or an alternative to college? Join our friendly IT team at Pavers Head Office, where you’ll gain valuable skills, training, and career opportunities to complete a Business Administration Apprenticeship.
The role will be based in our IT department in our York Head Office at Northminster Business Park. The position is full time, 39.5 hours per week and will be supported by an 18 month Level 3 Apprenticeship in Business Administration.
This apprenticeship, along with our on-the-job training, will give you the skills and knowledge to be able to support the IT team so that they can deliver the most robust solutions and platforms to the business in a cost effective, customer focused manner. You’ll be coached and mentored in the role by the Head of IT Operations along with support from other leaders withing the IT team.
What’s in it for you:
• A Salary of £17,233 per annum
• Generous colleague discount scheme, some of which can be shared with your family and friends!
• Apprenticeship Qualification
And that’s not all, working for Pavers comes with so much more to enjoy:
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy – enter a world of training at your finger tips!
• Pavers Foundation – nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST
What will you learn:
• To work in an office environment gaining an understanding how a business operates and the function of each department
• To work as part of a team, collaborating to deliver against agreed timescales
• To plan and schedule work for yourself and the team to support delivery of the goals of the team
• To manage information in line with industry regulations
• To develop a customer focused mindset
• To understand more about how technology supports an organisation
We have a collaborative and friendly working environment where many of our colleagues have grown and developed through the business and we know that without our people, there is no business, and so the better we look after you the better service you will provide to customers. Snapshot of your duties as out IT Business Admin Apprentice:
• You’ll use business software applications to produce documents, spreadsheets, reports, dashboards and presentations
• Organising meetings, tracking actions, coordinating team activities
• Develop communication skills through both written and verbal channels (online and in person)
• Problem solving & decision making
• Track spend against budgets helping you to develop finance management skills
• Basic Cyber Security skills by developing your awareness in this area
• Develop an understanding of risk management in an IT function
What you’ll need to be our IT Business Admin Apprentice:
• Interest in IT/Technilogy
• ‘Can do’ positive attitude
• GCSE C or Level 4/5 in Maths & English
• Be able to communicate well, both written and verbal, being naturally chatty and inquisitive
• Good basic IT skills including basic knowledge of Microsoft packages
• Attention to detail with the ability to multi-task
• Able to use initiative
• Organisation skills with the ability to prioritise to meet deadlines
• Be a Team Player
Where you'll work
Michael House
Hackness Road Northminster Business Park Upper Poppleton
York
YO26 6QU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEIR TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The employer will offer training around Organisation & Planning, Communication (written and verbal), Basic Cyber Security, PCI Compliance, Customer Service, 1st Line IT Support Skills, Microsoft Packages, Health & Safety.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9)
- ICT (grade 4-9)
- Maths (grade 4-9)
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Logical
- Team working
- Initiative
- 'Can do' positive attitude.
- Ability to multi-task
- Able to use initiative
- Be a Team Player
- Microsoft Packages Knowledge
- Prioritisation Skills
Other requirements
Location, we are YO26 6QR, so out of town, accessible by 59 park and ride from York City Centre, or we have free parking and bike sheds available.
About this employer
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people. We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.
http://www.pavers.co.uk (opens in new tab)
Company benefits
•Generous colleague discount scheme, some of which can be shared with your family and friends! •Holiday entitlement that increases with service •Company contribution pension •Wellbeing and financial support through RetailTRUST
After this apprenticeship
Progression into a role in IT Support.
Ask a question
The contact for this apprenticeship is:
WEIR TRAINING LIMITED
Matt Noyce
mnoyce@weirtraining.co.uk
07885 881069
The reference code for this apprenticeship is VAC1000337187.
Apply now
Closes in 17 days (Monday 1 September 2025 at 11:59pm)
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