Housing & Property Manager Apprentice
Hunters Estate Agents
GRAVESEND (DA12 1EW)
Closes in 29 days (Friday 12 September 2025 at 11:59pm)
Posted on 12 August 2025
Contents
Summary
A fantastic opportunity to join a vibrant team and busy Residential Estate & Lettings Agents in Gravesend, Kent. This is a very successful and lively environment that specialise in a range of property services and are seeking a confident individual, who can converse easily with people and is ambitious to succeed.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Housing and property management (level 3)
- Hours
-
Friday: 8:30 AM – 5.30PM Saturday: 9:00 AM - 5:00 PM (with a weekday off)
1 hour unpaid lunch break
40 hours a week
- Start date
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Monday 15 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To register applicants onto the database
- To manage the database with regular contact to purge redundant applicants
- To book viewings by calling the database and property matching, as well as downloading email and web leads, requesting viewings
- Obtaining regular feedback from viewings
- Conduct property viewings
- Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not let.
- Generate tout list by obtaining addresses of the tracked properties and send letters periodically to the property owners to gain their instruction
- Various administrative tasks
- Referencing potential tenants and drawing up tenancy agreements
- Property Inspections
- Dealing with property maintenance and instructing contractors
- Front office - to meet and greet potential clients who come into the office and register their details on the system.
- Email out brochures to applicants visiting the office
- Take part in the morning sales meetings and diary management for the day
- Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
- Candidates must hold a full UK driving licence as they will be required to attend property viewings
Where you'll work
199 PARROCK STREET
GRAVESEND
DA12 1EW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CROWN VOCATIONAL TRAINING LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Training schedule
- Housing and Property Management Level 3
- Functional Skills in maths and English (if required)
- Candidates will work towards an End Point Assessment over the duration of the apprenticeship
- 20% off-the-job learning is required
- All learning will take place online with an allocated tutor
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Team working
- Initiative
- Patience
- Full UK Driving Licence
About this employer
Whatever your property journey, Hunters is here to guide you through it, providing the kind of hassle-free service that you’d expect from the nation’s favourite estate agent. Our agents have the expertise of a local agent with the reach of a national one, through our vast network of independent franchises. For you, this brings a host of advantages. John Waterhouse and Kevin Hollinrake set up our first branch in York in 1992 and since then Hunters has expanded nationally and opened our first franchised branch in 2006. Since then, we’ve grown and now have a national network in key regions including London, Bristol, Midlands, Manchester and East Anglia.
After this apprenticeship
There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000336746.
Apply now
Closes in 29 days (Friday 12 September 2025 at 11:59pm)
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