Level 3 Business Administration Apprenticeship
JONES SKIP HIRE (WOLVERHAMPTON) LIMITED
Wolverhampton (WV1 2HS)
Closes in 13 days (Tuesday 26 August 2025 at 11:59pm)
Posted on 12 August 2025
Contents
Summary
Are you a good communicator, a great problem-solver and have amazing IT skills? If the answer is yes, this could be the apprenticeship for you. Jones Skips in Wolverhampton are looking for a Level 3 Business Administration Apprentice to join their team.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.00am - 4.30pm (30 minute break for lunch).
40 hours a week
- Start date
-
Monday 1 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Dealing with e-mails and customer queries
- Answering the phone
- Dealing with driver issues
- Taking card payments
- Debriefing drivers
- Setting up new customer accounts
- Arranging additional collections
Where you'll work
Chillington Works
Hickman Avenue
Wolverhampton
WV1 2HS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUNIPER TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship Standard
- Work-based learning
- End point assessment
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
Are you able to travel to Jones Skips Wolverhampton Limited during the advertised hours?
About this employer
Established in 1998, Jones Skip hire has grown to become one of the largest waste management providers in the West Midlands. Delivering reliable and environmentally friendly skip hire and waste management services across the Black Country and Greater Birmingham area.
After this apprenticeship
Jones Skips Wolverhampton Limited will offer continuous employment following on from successful completion of the apprenticeship whenever possible.
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Diane Jones
diane.jones@junipertraining.co.uk
The reference code for this apprenticeship is VAC1000336668.
Apply now
Closes in 13 days (Tuesday 26 August 2025 at 11:59pm)
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