Internal Account Manager - Sales Executive apprenticeship

Aalco Metals

Stoke-on-Trent (ST8 7DN)

Closes in 27 days (Tuesday 9 September 2025 at 11:59pm)

Posted on 12 August 2025

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Summary

A fantastic opportunity has arisen to join our team at Aalco Stoke. We are looking for an individual who enjoys working in a fast-paced environment where no two days are the same. This important role requires accuracy and an attention to detail. In exchange, we can offer a structured development programme with a range of benefits.

• Wage:

  £16,640 a year

  Check minimum wage rates (opens in new tab)

  Profit share is awarded based on a teams performance. Regular appraisal schemes, which may allow for potential pay rises.

• Training course: Sales executive (level 4)
• Hours: Monday to Friday 8.30am - 4.30pm.

  40 hours a week

• Start date:

  Wednesday 1 October 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Ringing leads that we believe purchase our products to help find a solution for how Aalco can help their needs. Pricing up jobs and winning orders. Helping others in the sales team source items away from our standard range. Lead generation work. Chasing late orders. In time, working to a sales target to help Aalco Stoke improve and develop in the area – this target may be profit related as well as tonnage and a number of traded accounts.

Where you'll work

Aalco Stoke
Unit F, Brown Lees Industrial Estate
Forge Way
Stoke-on-Trent
ST8 7DN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HIT TRAINING LTD

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

Full training and support will be provided through the Apprenticeship Programme.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Confidence
• High levels of drive
• Punctuality
• To be competitive

About this employer

We pride ourselves on offering our customers a responsive and competitive service for supplying anything from single item orders to major JIT contracts. There really is no minimum (or maximum) amount you can order. Our extensive inventory includes Aluminium, Stainless Steel, Copper, Brass and Bronze in all semi-finished forms, covering a wide range of grades/alloys, shapes and sizes – both industry standards and special or bespoke items for particular applications or individual customers. We have 18 service centres around the country which offer a reliable and on-time delivery service anywhere in the UK. Each centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at a central warehouse.

After this apprenticeship

A career in sales. If successful, the apprentice would be offered a full-time job along with internal and external training to progress through the company to become a future Team Leader, Sales Manager and Service Centre Manager.

Ask a question

The contact for this apprenticeship is:

HIT TRAINING LTD

The reference code for this apprenticeship is VAC1000336644.

Apply now

Closes in 27 days (Tuesday 9 September 2025 at 11:59pm)

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