Junior Administration Assistant Apprentice

MESSRS JENNINGS & BARRETT

London (SE1 2BZ)

Closes in 14 days (Thursday 28 August 2025 at 11:59pm)

Posted on 13 August 2025


Summary

General office duties to include answering phones, greeting visitors, monitoring the mailbox, ordering stationery and sundries, and saving documents.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday -Friday 9am – 5pm, 1 hour lunch break.

35 hours a week

Start date

Tuesday 30 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Junior Admin Assistant reporting to the HR & Office Manager.

  • Daily duties will include being the first person to answer all incoming calls and making sure they are passed to the correct person.

  • Monitoring a shared inbox and forwarding/replying as needed.

  • Greet visitors and arrange meeting refreshments.

  • Making sure the office is tidy and well stocked with stationery, sundries.

  • Saving documents on a shared drive.General admin duties for the Office Manager, including sending letters.

  • Chasing contracts for keys

Where you'll work

Unit 2, Vogans Mill Wharf
17 Mill Street
London
SE1 2BZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWHAM COLLEGE OF FURTHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Off-the-job training at Newham College's apprenticeship centre.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

About this employer

We provide block management, sales, and lettings services with a difference, going above and beyond to meet our clients’ requirements. Our team continue to raise standards by providing people-first property management, applying our expertise and professionalism to support you. We operate at the heart of your community, offering employment opportunities to local people in all aspects of our services.

http://www.jenningsandbarrett.co.uk (opens in new tab)

After this apprenticeship

Possibility to progress to higher levels of apprenticeship within business administration.

Ask a question

The contact for this apprenticeship is:

NEWHAM COLLEGE OF FURTHER EDUCATION

Andrew Marriott

andrew.marriott@newham.ac.uk

The reference code for this apprenticeship is VAC1000336222.

Apply now

Closes in 14 days (Thursday 28 August 2025 at 11:59pm)

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