Business Administration Apprentice Level 3

CENTRAL SWINDON SOUTH PARISH COUNCIL

WILTSHIRE (SN1 2AU)

Closes in 25 days (Saturday 30 August 2025 at 11:59pm)

Posted on 4 August 2025

Print

Contents

Summary

Are you ready to kick-start your career in business administration? South Swindon Parish Council is looking for an enthusiastic and dedicated individual to join our team as a Level 3 Business Administrator Apprentice. It's a fantastic opportunity to develop your skills, gain valuable experience, and support your local communities across South Swindon.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Based on national apprentice wage £7.55 per hour.

Training course
Business administrator (level 3)
Hours
Mon- Fri.

30 hours a week

Start date

Monday 8 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Role Purpose

  • To assist and support the provision of effective and efficient business administration support whilst developing experience, personal skills and competencies. This is a varied role with a mix of responsibilities – no two days will be the same
  • Provide general administrative support across departments, including handling correspondence, filing, and maintaining accurate records
  • Use IT systems proficiently (e.g., Microsoft Office) to produce emails, letters, reports, spreadsheets, and presentations
  • Support financial administration tasks, such as taking payments, processing invoices, managing purchase orders, handling basic billing, and recording financial data
  • Maintain and update internal databases and systems, ensuring data accuracy and compliance with data protection regulations
  • Organise and support meetings and events, including booking venues, preparing agendas, taking minutes, and tracking action items
  • Communicate effectively with internal teams, clients, and external stakeholders via email, phone, video calls, and in person
  • Assist with project coordination, helping to plan, monitor, and report on small projects using basic project management tools
  • Prioritise and manage workloads to meet deadlines, working proactively to handle changing tasks and business needs
  • Support process improvements by reviewing admin procedures, suggesting efficiencies, and helping implement new systems or tools
  • Uphold confidentiality and professionalism, following organisational procedures and maintaining high standards in work and conduct
  • Build and maintain strong working relationships across teams, suppliers, and customers, showing reliability and collaboration.
  • Take responsibility for personal development, seeking feedback, completing training, and contributing to team learning and best practice sharing

Where you'll work

SOUTH SWINDON PARISH COUNCIL
GLADSTONE STREET
SWINDON
WILTSHIRE
SN1 2AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEW COLLEGE SWINDON

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • On-the-job training with South Swindon Parish Council whilst working towards the Business Administration Level 3 qualification
  • Regular work-based assessments/observations carried out by the training provider (New College Swindon
  • Additional training opportunities for your continued professional development
  • This role provides the opportunity to develop a wide range of transferable skills

Requirements

Essential qualifications

GCSE in:

maths and English (grade Level 2 pass, 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Patience

About this employer

South Swindon Parish Council represents the communities of South Swindon. With a population of over 62,000 people, the services we provide benefit the whole community. South Swindon Parish Council has 23 councillors, representing 6 wards across the parish. South Swindon Parish Council is responsible for the maintenance of key front-line services including grounds maintenance and street cleaning as well as managing 14 allotment sites, 21 play areas and 3 public parks - the Town Gardens, Queen’s Park and GWR Park. The Council offers a range of other services for residents too, including Public Libraries, Youth Clubs and events. All these services rely heavily on effective administration.

http://www.southswindon-pc.gov.uk (opens in new tab)

Company benefits

25 days Annual Leave + Statutory Bank Holidays (increasing with service). Occupational sick pay scheme. Comprehensive induction program and ongoing professional development opportunities.

After this apprenticeship

  • An opportunity to continue learning about Local Government administration may be available to the right candidate with a progression through to Assistant Clerk.
  • The successful candidate will gain experience, and a deep understanding of how a council works and the role of a parish council in relation to local and county councils. The knowledge gained can be utilised in future applications for roles within the public sector

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

Kirsty Quittelier

Kirsty.Quittelier@newcollege.ac.uk

07564576155

The reference code for this apprenticeship is VAC1000335351.

Apply now

Closes in 25 days (Saturday 30 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.