Business Administration Apprentice

CFW ACCOUNTANTS LLP

KETTERING (NN14 1UQ)

Closes in 22 days (Sunday 24 August 2025 at 11:59pm)

Posted on 1 August 2025

Print

Contents

Summary

This is an exciting opportunity to work in an administrative role for an Accountants in Kettering. The role is varied and includes meeting and greeting clients, answering the telephone, email management, helping with marketing activity, ordering stationary and much more. If you're interested, apply today!

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8.30am- 4.30pm or 8am- 4pm with a half hour lunch break

37 hours 30 minutes a week

Start date

Monday 25 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Meet and greet clients and occasional drinks making
  • Answering the telephone in a professional manner
  • Opening, copying and distributing post
  • Covering reception and overflow during breaks and colleague’s annual leave
  • Emailing clients
  • Updating mailing lists
  • Scheduling social media posts
  • Supporting marketing efforts of the business
  • Franking and sending post and parcels
  • Typing and autotyping meeting minutes
  • Making company appointments
  • Sending letters to clients and government bodies
  • Maintaining company records for Companies House and statutory books
  • Archiving files
  • Assisting with new projects and practises
  • Ordering stationary
  • Sending mailshots to clients
  • Scanning company and client’s information

Where you'll work

3 WEEKLEY WOOD CLOSE
KETTERING
NN14 1UQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Apprenticeship training delivered by Starting Off
  • Remote learning
  • OneFile system
  • 6 hours per week set aside to focus on apprenticeship training
  • Team/Zoom calls with assigned apprenticeship trainer

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working

About this employer

Our client offers an expert team of Partners and Qualified Staff who have provided a comprehensive accountancy service to clients in in Kettering, Corby and surrounding areas since 1981. They specialise in the family business, small and medium size businesses and individuals. They work closely with our clients providing a personal service. They are now looking for a reception administrator apprentice to join their growing team. They are looking for someone with excellent attention to detail, great customer service and happy to pitch in on any task that are needed.

https://www.cfwaccountants.co.uk/ (opens in new tab)

Company benefits

25 days + bank holidays, free parking, Health Insurance scheme, monthly breakfast club, on the 18th of every month employees get an extended 1-hour lunch, Christmas staff party, quarterly social events

After this apprenticeship

  • Potential permanent position upon successful completion of the apprenticeship

 

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Sophie Charalambous

Sophie.charalambous@startingoff.co.uk

The reference code for this apprenticeship is VAC1000335190.

Apply now

Closes in 22 days (Sunday 24 August 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.