Events Assistant Apprentice

The Little Haven Hotel

ENGLAND (NE33 1LH)

Closes in 29 days (Sunday 31 August 2025 at 11:59pm)

Posted on 1 August 2025

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Summary

At The Little Haven Hotel, we are delighted to offer the opportunity to complete an Events Assistant apprenticeship! Here at The Little Haven, we host a wide range of events from weddings, conferences, birthdays and many more. Our dedicated events team are looking to expand their staff and offer the opportunity to learn from the best!

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Event assistant (level 3)
Hours
Typical working weeks will be Monday to Friday 9am to 5pm. However, weekend work will be needed at times, so certain days through the week can be swapped out for a weekend shift.

30 hours a week

Start date

Tuesday 30 September 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Meeting and greeting both new and existing clients
  • Filing and admin
  • Setting up events
  • Assisting the Events Manager in communications with clients
  • Assisting with deposits and financing
  • Helping to run events on the big day
  • Ensuring customer satisfaction
  • Helping answer phone call and email enquires

Where you'll work

RIVER DRIVE
SOUTH SHIELDS
ENGLAND
NE33 1LH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Event assistant (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Operational: Use software packages to create word processing and spreadsheet documents.
  • Operational: Contribute to reports, event project plans and written presentations for clients
  • Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Operational: Show careful attention to regulations and internal policies.
  • Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
  • Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
  • Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
  • Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Training schedule

Event Assistant Level 3.

More training information

Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.

To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Patience

About this employer

Here at The Little Haven Hotel, we strive to provide the best customer service possible for all who walk through our doors. We are a 62 bedroom hotel with three function rooms with the ability to host a wide range of events. We are situated right on the Little Haven Beach in South Shields with breath taking views.

https://littlehavenhotel.com/ (opens in new tab)

After this apprenticeship

Following the completion of Events Assistant Level 3, you could go on to become successful as an Events Coordinator, Events Manager or Events staff member.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC1000335163.

Apply now

Closes in 29 days (Sunday 31 August 2025 at 11:59pm)

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