Business Analyst Apprentice
Citizen Housing
West Midlands (B37 7YN)
Closes in 20 days (Friday 22 August 2025 at 11:59pm)
Posted on 1 August 2025
Contents
Summary
To develop core Business Analysis skills and support the delivery of digital and data transformation projects. Working alongside experienced professionals, the apprentice will help identify, document, and improve business processes and systems while gaining a nationally recognised level 4 qualification.
- Wage
-
£19,240 a year
Check minimum wage rates (opens in new tab)
Salary range is as follows: Under 18- 14,526.00 18 to 20- 19,240.00 21 and over- 23,492.00
- Training course
- Business analyst (level 4)
- Hours
-
Monday to Friday 9am to 5pm
37 hours 30 minutes a week
- Start date
-
Monday 15 September 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
- Assist in capturing and documenting business requirements
- Contribute to process mapping and system evaluation
- Support project teams in gathering data, analysis and reporting
- Learn how to test systems for functionality and user needs
- Help develop user manuals and other support documents
- Shadow senior analysts to gain practical insight
- Attend apprenticeship training sessions and complete coursework
- Support change management and business readiness activities
- Take part in meetings and workshops with stakeholders
- Embrace new learning opportunities and contribute ideas
Where you'll work
Unit 4040
Lakeside
Birmingham
West Midlands
B37 7YN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUST IT TRAINING LIMITED
Training course
Business analyst (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
Training schedule
- Business Analyst Level 4 Apprenticeship Standard
- You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
- Your training will include gaining a Level 4 Business Analyst qualifications
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C and above)
- Math (grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
One of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Being a citizen is a hugely important concept. It means being part of society, having a stake, having rights and responsibilities and being respected. We have a clear social purpose, which is to provide homes that are a foundation for life.There are some fundamental challenges people in our communities face and we want to be an organisation which can help them deal with these. So we are working to solve some of the most pressing issues around housing and homelessness.
After this apprenticeship
Potential for permanent role after completion of apprenticeship for the right candidate.
Ask a question
The contact for this apprenticeship is:
JUST IT TRAINING LIMITED
The reference code for this apprenticeship is VAC1000335061.
Apply now
Closes in 20 days (Friday 22 August 2025 at 11:59pm)
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